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• Topic Snapshot

  Topic Snapshot - Loan Processing (2011) -- Available formats: html
  Overview of resources available for this topic.
  

  Topic Snapshot - Marketing (2011) -- Available formats: html
  Overview of resources available for this topic.
  

  Topic Snapshot: AFP/Telework Policies and Procedures (2011) -- Available formats: html
  Overview of resources available for this topic.
  

  Topic Snapshot: AFP/Telework Program Sustainability (2011) -- Available formats: html
  Overview of resources available for this topic.
  

  Topic Snapshot: Boards (2011) -- Available formats: html
  Overview of resources available for this topic.
  

  Topic Snapshot: Data Collection (2011) -- Available formats: html
  Overview of resources available for this topic.
  

  Topic Snapshot: Essential Documents for AFP and Telework Programs (2011) -- Available formats: html
  Overview of resources available for this topic.
  

  Topic Snapshot: Evaluation (2011) -- Available formats: html
  Overview of resources available for this topic.
  

  Topic Snapshot: Federal Legislation and Guidance (2011) -- Available formats: html
  Overview of resources available for this topic.
  

  Topic Snapshot: Financial Education (2011) -- Available formats: html
  Overview of resources available for this topic.
  

  Topic Snapshot: Individual Development Accounts (2011) -- Available formats: html
  Overview of resources available for this topic.
  

  Topic Snapshot: Microenterprise (2011) -- Available formats: html
  Overview of resources available for this topic.
  

  Topic Snapshot: Partners (Non-lending) (2011) -- Available formats: html
  Overview of resources available for this topic.
  

  Topic Snapshot: Planning (2011) -- Available formats: html
  Overview of resources available for this topic.
  

  Topic Snapshot: Program Data (2011) -- Available formats: html
  Overview of resources available for this topic.
  

  Topic Snapshot: Telework (2011) -- Available formats: html
  Overview of resources available for this topic.
  

  Topic Snapshot: Underwriting (2011) -- Available formats: html
  Overview of resources available for this topic.
  

• General

  AFP Director Meeting Agenda (2013) -- Available formats: rtf
  Agenda for the AFP Director meeting 2013
  

  Small Investments, Big Returns (2013) -- Available formats: pdf word
  This document demonstrates the collaborations that are possible between state VR agencies and Alternative Financing Programs. The programs from Pennsylvania, Kansas, and Arkansas are highlighted.
  

  AFP & Telework Quality Indicators (2012) -- Available formats: word
  Quality Indicator document for Althernative Financing and Telework Loan programs.
  

  AFP Data report 2009 & 2010 Word Version (2012) -- Available formats: word
  This is the MSWord version of the AFP Data document for fiscal years 2009 and 2010
  

  AFP Data Report FY 2009 & 2010 (2012) -- Available formats: pdf
  Report on the annual data for Alternative Financing Programs from Fiscal Years 2009 and 2010.
  

  Data Submission for Fiscal Year 2012 (2012) -- Available formats: mp3
  A recorded conference call on data submission for all AFPs for Fiscal Year 2012, with Rob Groenendaal from RSA and Ken Schellenberg from the MIS available to answer specific questions.
  

  Overcoming Medicaid’s Most Common Reasons for Saying No to Durable Medical Equipment Requests: Turning a No Into a Yes (2012) -- Available formats: word mp3
  Diana Straube and Jim Sheldon of the National AT Advocacy Project present on Medicaid funding, and how to avoid common causes for denial.
  

  Quality Indicators for Financial Loan Programs (2012) -- Available formats: mp3
  The RESNA Catalyst Project discusses the recently-developed Quality Indicator statements for financial loan programs.
  

  Second AFP Grant Competition Information Call (2012) -- Available formats: mp3
  Brian Bard and Rob Groenendaal of RSA speak in a second conference call about the AFP Grant competition for 2012. They discuss grant application requirements and answer questions from participants.
  

  Telework Loan Program Data Report 2009 & 2010 (2012) -- Available formats: pdf word
  A report on the annual program data for Access to Telework Loan Programs from fiscal years 2009 & 2010.
  

  AFP 2010 Data (2011) -- Available formats: xls
  Excel of FY2010 data for AFP
  

  AFP Data FY 2009 (2011) -- Available formats: xls
  Excel of FY 2009 AFP data
  

  AFP Definitions (2011) -- Available formats: word
  Definition of AFP terms
  

  Best Practices - Lessons learned (2011) -- Available formats: ppt
  Carol Fury's Best Practices presentation
  

  CFED Powerpoint (2011) -- Available formats: ppt
  Powerpoint for Tom Foley's legislative update
  

  Exploring Entrepreneurship - Part II (2011) -- Available formats: word
  Designed as a follow-up to the April 27th webinar on entrepreneurship, Kathy Gilman continues leading a discussion around the steps to succeed in building your own business. The logistics and how to do advanced business planning are explored.
  

  KtoC Program (2011) -- Available formats: ppt
  Powerpoint of the KtoC Program
  

  Modified Van Buyer's Guide - 2011 (2011) -- Available formats: pdf
  Produced by VCI, this publication outlines the major considerations to be taken while shopping for a modified vehicle. Comparison charts of different types of modifications are included. While offering this as a resources, the RESNA Catalyst project does not endorse any type of modification or vendor, and encourages each customer to thoroughly research his or her purchase and to make an informed decision.
  

  Publication: Findings from the Top Performers Workgroup (2011) -- Available formats: word
  This document summarizes and presents the results of the Top Performers in Telework Loan Programs workgroup, as part of the Telework Loan Programs initiative of 2010. Five identified Keys to Success are detailed, and specific action steps and worksheets are provided for all program's use.
  

  Telework - Allowable Loans Fact Sheet (2011) -- Available formats: word
  This overview provides a quick reference as to what are considered allowable Telework Progam loans, as indicated by the latest Technical Assistance Circular and policy evolution.
  

  Telework Definitions (2011) -- Available formats: word
  This document defines some commonly seen terms related to Telework Loan Programs.
  

  WAS - IDA Presentation (2011) -- Available formats: ppt
  Washington Access Fund's IDA presentation
  

  07-08 AT Act Report to Congress (2010) -- Available formats: pdf
  The FY 2007-2008 report to congress on the AT Act programs
  

  Telework Raw Data 2010 (2010) -- Available formats: xls
  The raw data report for Telework Loan Programs in FY10
  

  Update on Telework Loans – September 27, 2010 (2010) -- Available formats: rtf mp3
  This teleconference reflected on the activities of the loan programs in FY 2009. Nancy Meidenbauer from NATTAP provided Telework Program data since the programs began. Tony Rice, Director of the Maryland WorkABILITY Loan Program shared his policy changes that resulted in Maryland's high volume of telework loans.
  

  Telework Raw Data 2009 (2009) -- Available formats: xls
  This is the Telework Loan Program raw data for FY 09
  

  Telework Program: Increasing Employment Opportunities for People with Disabilities (2006) -- Available formats: pdf
  A Report on the First Two years of Program Operations of the Telework Program FY 2004- FY 2005
  

  Expanding the Reach of People with Disabilities (2005) -- Available formats: other txt rtf
  Report on the Third Year of Operation of the Alternative Financing Program for Individuals with Disabilities
  

• Reports

  A policy analysis of the assistive technology alternative financing program in the United States. (2012) -- Available formats: word
  This article highlights the need for and impact of loan financing programs for the acquisition of assistive technology. It provides a historical presentation of the origins of credit financing for people with disabilities, with particular attention to assistive technology.
  

  PROGRAM REVIEW: Lessons Learned from the First Round of Statewide AT, AFP and Telework Programs Reviews (2011) -- Available formats: word
  This document provides an overview of the program review process and provides tips on how to prepare for a review.
  

  Telework data center document (2011) -- Available formats: xls
  This is a compiled document of Telework Data. It includes summary information for FY 10, as well as a volume overview summary of the past 7 years.
  

  Financing Business Equipment to Increase Employment of People with Disabilities (2010) -- Available formats: pdf
  This is a report on the six years of operation of the Telework Loan Programs From FY 2004 to FY 2009. Includes data about funding levels, program structure, number of loans made, types of borrowers, and types of equipment purchased. Also includes outcome data on increases in wages and maintanence of employment.
  

  Telework Report: Six Years (2010) -- Available formats: pdf
  This publication reports on the the Access to Telework Loan Programs for six years, from 2004-2009. It is a comprehensive look at the activity of the Telework Loan Programs, and offers profiles of success.
  

  AFP Chartbook 2000-2008: Data from the Alternative Financing Program (2009) -- Available formats: html xls
  March 2009
  

  Annual Report to Congress on the Assistive Technology Act, as Amended for Fiscal Year 2006 (2009) -- Available formats: pdf word
  This report contains information about the history of the AT Act, Section 4 on the Statewide AT programs, and Title 3 on the Alternative Financing Programs.
  

  Assistive Technology Funding Sources (2009) -- Available formats: rtf
  This list of outside funding sources for assistive technology was compiled by MDTAP, and referenced during the "Customer Service is our Goal" session of the New Directors Series on June 8, 2009.
  

  Capitalizing Ability (2009) -- Available formats: rtf
  Published in the World Institute on Disability's Equity newsletter, December 2008, this looks at the promise of the microenterprise field for people with disabilities. It compares the micro approach with that of vocational rehabilitation.
  

  Opening Opportunities, Building Ownership: Fulfilling the Promise of Microenterprise in the United States (2009) -- Available formats: pdf
  A report from the FIELD program of the Aspen Institute, this is a 20 year look at the accomplishments of Microenterprise programs. It identifies challenges and makes recommendations to grow the filed.
  

  Resources regarding updated IRS Form 990 (2009) -- Available formats: html
  A collection of resources regarding changes to the IRS Form 990 required of nonprofit organizations. Includes samples of required policy pieces submitted by AFPs.
  

  The Language of Lending (2009) -- Available formats: ppt rtf
  Teleconference held February 24, 2009 - Cheryl Fatnassi of the Vermont AFP and Patti Lind of the Iowa AFP provide an overview of terms encountered through the life of a loan, from application, to underwriting, to servicing and collections.
  

  AFP Evaluation Study by Woodstock Institute - March 19, 2008 (2008) -- Available formats: rtf mp3
  Geoff Smith of the Woodstock Institute summarizes the independent evaluation report of the AFPs and discusses some of the findings in the study
  

  AFP Program Review: RSA Program Review Manual (2008) -- Available formats: pdf rtf
  This manual describes in detail the program review process and what programs are responsible for.
  

  Asset Agenda: Policy Options to Promote Savings and Asset Development by Low- and Moderate-Income Americans (2008) -- Available formats: pdf
  The purpose of this report is to outline a federal public policy agenda to broaden savings and asset ownership opportunities for lower-income Americans who have limited resources at their disposal.
  

  Evaluation Study of Alternative Financing Program (2008) -- Available formats: txt rtf
  Independent evaluation of the 33 AFPs that focuses on factors that lead to success and sustainability.
  

  Statewide Program Review: RSA Program Review Manual (2008) -- Available formats: pdf rtf
  This is the manual provided by RSA to give guidance to statewide program concerning the program review process.
  

  Suggestions for Partnering (2008) -- Available formats: rtf
  This is a summary of the discussion about strategies for partnering with the key groups - VR, Agrability, ILC, WIPa, Business Development Groups. It discussed the messages and means to communicate with these potential partners.
  

  Findings from Telework Research Projects - March 21, 2007 (2007) -- Available formats: rtf mp3
  This teleconference provides an overview of the three research projects on telework and telecommuting sponsored by the U.S. Department of Labor, Office of Disability Employment Policy (ODEP). Researchers from each of the projects discuss their studies and findings to date. They also describe resources that they have produced that might be of interest to Telework loan programs.
  

  Investing AFP Grant Awards (2007) -- Available formats: rtf
  Describes several low-risk investment options compliant with the requirements of the AFP grants.
  

  Lessons Learned Providing Vehicle Loans (2007) -- Available formats: rtf
  This report provides an overview of how AFPs manage vehicle loans. Topics include: The policy and decision-making process for vehicle loans,underwriting, servicing, and marketing.
  

  Marketing Toolkit for AT Loan Programs (2007) -- Available formats: rtf
  Offers a comprehensive guide to creating a marketing plan for a loan program. Steps covered include the identification of the features and benefits offered by a program, the creation of a brand, description of a target market, and steps to reach that market.
  

  Marketing Toolkit for AT Loan Programs - August 2007 (2007) -- Available formats: rtf
  This toolkit summarizes information from the marketing series. It includes relevant worksheets and sample marketing plan.
  

  National Study of People with Disabilities Who are Self-Employed (2007) -- Available formats: rtf
  This study looks at demographic, economic factors associated with those individuals who have disabilites and are self employed.
  

  Process of Articulating a Brand Strategy (2007) -- Available formats: rtf
  This document goes through the steps of articulating a brand and how to create a brand.
  

  RSA Technical Assistance Circular for Telework (2007) -- Available formats: pdf rtf
  RSA issued this technical assistance ciruclar in 2007, which provides guidance to telework programs regarding acceptable items for purchase with telework loans.
  

  Addressing the Assistive Technology Needs of Individuals with Disabilities Through Financial Loans (2006) -- Available formats: pdf rtf txt
  Report on the Fourth and Fifth Years of Operation of the Alternative Financing Program for Individuals with Disabilities
  

  AFP Investment Policies (2006) -- Available formats: rtf
  A guide to establishing an investment policy for AFP funds. Legal constraints, structural considerations, and questions of liquidity and cash flow are addressed. The publication aims to help the AFP program manager gain a working understanding of investment options available, and how to evaluate each option.
  

  Alternative Finance Programs Loan Agreements (2006) -- Available formats: rtf
  Based on a survey of AFP programs, this is a guide to key elements of a lender agreement covering the division of responsibilities, the structure of guarantees, and other key details.
  

  Elements of AFPs Policies and Procedures Manual - September 25, 2006 (2006) -- Available formats: rtf mp3
  Stan Provus analyzed the policies and procedures manual of many of the AFPs. During this conference call, Stan shares his findings with the loan programs. He identifies core elements for policy manuals and suggests some language for the policies. Manuals for two AFPs are featured. Tony Rice from the Maryland Loan program and Patti Lind from the Iowa Abilities Fund discuss their loan program policies. The accompanying publication, "Elements of Alternative Financing Programs Policies and Procedures Manuals" is available on the web.
  

  Elements of Policy and Procedures Manuals (2006) -- Available formats: rtf
  This paper is a review of policies and procedures for Alternative Financing Programs (AFPs), particularly direct loan or loan guarantee programs.
  

  Investment Policies Conference Call - May 18, 2006 (2006) -- Available formats: rtf
  Stan Provus is the presenter for this conference call. He analyzed the investment policies of several AFPs and shares his findings with the loan programs. He identifies investment criteria and provided sample policy language. Jane Johnson from FAAST and Frances Pennell from WATF discussed the decisions that led to the development of their investment policies. The accompanying publication, "AFP Investment Policies," is available on the web.
  

  Lender Agreements - February 14, 2006 (2006) -- Available formats: rtf
  The conference call provided AFPs an opportunity to discuss major provisions that should be included in an agreement for a loan guarantee program. Presenter Stan Provus describes the various sections of an agreement and highlights some negotiating points and specific language that could be included in AFP lender agreements. The accompanying publication, "Alternative Financing Program Loan Agreements," is available on the web.
  

  Non-AFIA IDAs - memo from Steve Fear, SSI, June 2006 (2006) -- Available formats: rtf
  This memo clarifies deducting from countable earned income any earnings the individual deposits to the IDA
  

  RSA Technical Assistance Circular for AFPs - September 7, 2006 (2006) -- Available formats: rtf
  Rehabilitation Services Administration Technical Assistance Circular (TAC) dated September 7, 2006 that offers a framework for AFPs to help them determine if a particular device is assistive technology for the purposes of providing a financial loan.
  

  Application Kit- 2005 AFP Grants (2005) -- Available formats: rtf
  From June 30, 2005 Federal Register
  

  Assessing the Alternative Financing Programs: Characteristics of Borrowers and Their Loans (2005) -- Available formats: rtf
  This report uses case studies to look at the characteristics of borrowers from a sample of AFPs.
  

  Frequently asked Questions on Telework Listserv (2005) -- Available formats: html
  Questions and answers concerning qualifications of borrower, purchasing training, suppies, repair, and maintenance, providing financial literacy and credit counseling, promoting the use of telework, the definition of a telework center, and preference to those who have IPEs.
  

  Washington State IDA Account Regulations (2005) -- Available formats: rtf
  This document details the assets that may be purchase and who is eligible.
  

  Introduction to CDFIs (2004) -- Available formats: pdf html
  Explains the world of Community Development Financing Institutions, their role in the community, and how they operate.
  

  Application Package- AFP (2003) -- Available formats: rtf pdf
  Financial Loan Program Specifications 2003 US Dept. of Education, National Institute on Disability and Rehabilitation Research, Federal Register August 5, 2003
  

  Application Package- Joint AFP and Telework (2003) -- Available formats: rtf pdf
  Financial Loan Program Specifications 2003 US Dept. of Education, National Institute on Disability and Rehabilitation Research, Federal Register August 5, 2003
  

  Application Package- Telework (2003) -- Available formats: rtf pdf
  Financial Loan Program Specifications 2003 US Dept. of Education, National Institute on Disability and Rehabilitation Research, Federal Register August 5, 2003
  

  Introduction to Starting and Sustaining a Microenterprise Development Program (2003) -- Available formats: pdf
  This is a training module developed by AEO that gives the history of the microdevelopment movement.
  

  Notice Inviting Applications for New Awards for FY03 (2003) -- Available formats: pdf txt
  US Dept. of Education, National Institute on Disability and Rehabilitation Research, Federal Register August 5, 2003
  

  Notice of Proposed Priority and changes to the application process- 2003 AFP Grants (2003) -- Available formats: pdf txt
  US Dept. of Education, National Institute on Disability and Rehabilitation Research, Federal Register August 5, 2003
  

  2002 Federal IDA Briefing Book: How IDAs Affect Eligibility for Federal Programs, 2002 (2002) -- Available formats: pdf
  This briefing book, which was developed in conjunction with the Center on Budget and Policy Priorities (CBPP), aims to explain the t reatment of Individual Development Accounts (IDAs) in federal programs affecting low-income people.
  

  Alternative Financing Mechanisms Title III, Assistive Technology Act of 1998 First Annual Report to Congress by the U.S. Department of Education (2002) -- Available formats: pdf txt
  First Annual Report to Congress on the Title III Alternative Loan Programs.
  

  Analysis of the First Year of Operation of the Federal Alternative Financing Program for Individuals with Disabilities - Providing Low Cost Loans for the Purchase of Assistive Technology - November 2002 (2002) -- Available formats: pdf rtf txt
  This is a report on the alternative financing programs showing the loan activity of the first year. Includes success stories.
  

  Letter of Guidance from NIDRR August 1, 2001 (2001) -- Available formats: html
  Financial Loan Program Specifications 2001
  

  Notice of Funding Priorities, 2001 (2001) -- Available formats: html pdf txt
  Financial Loan Program Specifications 2001 US Dept. of Education, National Institute on Disability and Rehabilitation Research; Notice of Funding Priorities Federal Register June 13, 2001
  

  SSA Program Operating Manual for AFI and IDA Rules (2001) -- Available formats: rtf
  This is the operating manual that SSA uses. It contanins the rules pertaining to AFI IDAs concerning income and benefits.
  

  Steps to Prudent Investing of Program Funds (2001) -- Available formats: html
  This paper summarizes a checklist of steps to successful investment management of program funds, highlights certain steps in some detail, provides explanations of several investment instruments Alternative Finance Program (AFP) administrators may choose to use, and provides examples of program cash flows.
  

  Matrix of State Assistive Technology Loan Programs: TABLE 1. Models and Entities Involved (2000) -- Available formats: html word txt
  List of loan programs and their funding levels and partners. 2000
  

  Matrix of State Assistive Technology Loan Programs: TABLE 2. Loan Fund Capacity and Loan Specifics (2000) -- Available formats: html word txt
  Lists of loan programs and characteristics. 2000
  

  Matrix of State Assistive Technology Loan Programs: TABLE 3. Loan Activity for Year (2000) -- Available formats: html word txt
  List of loan programs and loan volume. 2000
  

  Matrix of State Assistive Technology Loan Programs: TABLE 4. Loan Criteria (2000) -- Available formats: html word txt
  List of loan programs and their criteria. 2000
  

  Negotiating with Lenders (2000) -- Available formats: html word
  A guide to negotiating with a lending partner as part of the structuring of an AFP program. Discusses the various financing mechanisms available, with a description of advantages and disadvantages, as well as other services a lending partner can be contracted to perform, including loan servicing.
  

  Assistive Technology Loan Financing: A Funding Alternative of Increasing Importance (1999) -- Available formats: html word
  Published in Tech Express, August 1998. Describes how loan programs were developed and operated.
  

• Sample Documents

  Florida's New Horizon Fund email blast text (2010) -- Available formats: rtf
  Text for E-blast from Florida Loan Program
  

  Illinois General Brochure for AFP andTelework Programs (2010) -- Available formats: pdf
  This is a general promotional brochure for Illinois that advertises both the AFP and telework loan program
  

  Michigan Employment Loan Fund Brochure (2010) -- Available formats: pdf other
  Michigan brochure advertising the Employment Loan Fund - two PDFs - one the inside the other the outside
  

  Michigan Marketing Plan (2010) -- Available formats: rtf
  This plan details both the marketing of the telework program and the AFP
  

  Minnesota's EquipALife General Brochure (2010) -- Available formats: pdf
  This brochure promotes general awareness of all of EquipALife programs.
  

  Minnesota's EquipALife Telework Brochure (2010) -- Available formats: pdf
  Marketing brocuhre for Minnesota
  

  Success Story: Illinois: Angel's Place of Cicero (2010) -- Available formats: rtf
  Successful entrepreneur from Illinois.
  

  Washington Telework Checklist (2010) -- Available formats: rtf
  This list provides loan processors with the key items to be considered for funding telework loans.
  

  Washington's WATF Telework Handout (2010) -- Available formats: pdf other
  Brochure from Washington - Do you want to start a business.
  

  WATF General Handout (2010) -- Available formats: pdf other
  Flyer promoting all of Washington's programs
  

  Acceptable Example for Loan Decision (2009) -- Available formats: pdf
  This is a summary of a loan application that was approved by the Virginia loan program.
  

  Borderline Example for Loan Decision (2009) -- Available formats: pdf
  This is a summary of a loan application that was difficult to decide whether to approval or not.
  

  IDA Brochure (2009) -- Available formats: pdf other
  This is a template for an IDA brochure (English and Spanish)
  

  Identity Theft Prevention Programs - Resources (2009) -- Available formats: html
  Pursuant to the Fair and Accurate Credit Transactions Act of 2003 (FACTA), the Federal Trade Comission has designed the so called "Red Flag Rule," which requires creditors to have developed an Identity Theft Prevention Program to identify, detect and respond to signs of possible identity theft related their borrowers. This offers some resources for including policies on identity theft.
  

  Iowa IDA Brochure (2009) -- Available formats: pdf other
  Sample of state brochure for IDA marketing in English and Spanish
  

  Iowa IDA Poster (2009) -- Available formats: pdf other
  This is a poster advertising IDAs - in English and Spanish
  

  Loan Committee - Criteria Page (2009) -- Available formats: rtf
  This document describes the consumer underwriting guidelines used by the Virginia AFP
  

  Maryland WorkABILITY Loan Program Policies (2009) -- Available formats: rtf
  This document has the latest policies for the Maryland loan program that has allowed the loan program to provide Telework loans.
  

  Michigan AT Loan Fund Policies and Procedures (2009) -- Available formats: rtf
  March 2009
  

  Michigan Identity Theft Policy (2009) -- Available formats: rtf
  This is Michigan's response to the Red Flag rule . It provides a sample identity theft policy
  

  Michigan Telework Policies and Procedures (2009) -- Available formats: rtf
  March 2009
  

  MPower Strategic Planning Questionnaire (2009) -- Available formats: rtf
  This document includes the questions that Board members considered during their strategic planning Retreat.
  

  MPower Worksheet for Strategic Planning (2009) -- Available formats: rtf
  This worksheet was used by the mPower board to consider program goals and concerns of stakeholders.
  

  Overview of Maryland's Loan Program Database (2009) -- Available formats: pdf
  This overview of Maryland's database used by the loan programs was compiled by MDTAP, and referenced during the "Customer Service is our Goal" session of the New Directors Series on June 8, 2009.
  

  Staffing for Microenterprise - Program Manager Position Description (2009) -- Available formats: rtf
  This is a program description for a Loan Fund Progam Manager
  

  Strategic Plan Draft Document for Virginia's New Well Fund (2009) -- Available formats: rtf
  This draft document shows the goals and objectives that the board determined for its strategic plan. it also provides a list of specific activitiesm timelines, person's involved, and indicators of the outcome of the activities. The goals include increasing loan volume, increasing marketing efforts, changing lender relationships, and expediting loan processing
  

  Strategic Planning - Maine mPower Plan (2009) -- Available formats: ppt
  Kathy Adams from the mPower loan program in Maine describes the retreat the mPower board had to begin to develope a strategic plan. An over view of the loan program is included, as well as the plan for the retreat, who was invited, the survey sent prior to the retreat and what activities the board will pursue.
  

  Strategic Planning Follow-Up Call - June 16, 2009 (2009) -- Available formats: rtf mp3
  This call allowed programs to regroup, recap, and discuss progress that they have made toward developing and implementing their strategic plans. Kathy Adams from Maine, and Basil Kessler from Kansas described steps had taken following the series. Joey Wallace will also review the NewWell Fund’s planning documents.
  

  Strategic Planning Follow-Up Call - June 16, 2009 - Powerpoint Summary (2009) -- Available formats: ppt
  This powe point was a summary of the kep points in the strategic planning process for loan programs. It included preparation, benefits of a plan, concerns, who participates, and an outline of the process.
  

  The Application Review Process - Identifying Red Flags (2009) -- Available formats: rtf
  This lists some common items on an application form that raise issues and caution.
  

  Unacceptable Example for Loan Decision (2009) -- Available formats: pdf
  This is a summary of a loan application that was not approved by the Virginia Loan program.
  

  Utah IDA Legislation (2009) -- Available formats: pdf rtf
  Utah's proposed IDA amdendment
  

  Washington State IDA Flyer (2009) -- Available formats: pdf
  This describes the IDA program in Washington. It is directed to consumers.
  

  Board Self Assessment (2008) -- Available formats: rtf
  This document helps a board evaluate itself overall in terms of its responsibilities.
  

  Connecticut AFP Policies and Procedures (2008) -- Available formats: rtf
  December 2008
  

  Pennsylvania AT Foundation Loan Policy Manual (2008) -- Available formats: rtf
  March 2008
  

  Pennsylvania Mini-Loan Guidelines (2008) -- Available formats: rtf
  August 2008
  

  Virginia Loan Fund Governance Manual (2008) -- Available formats: rtf
  This document provides guidance to the board of the loan program. It delineates the structures in place, the roles and responsibilities of the various entities, the mission, and the relationship of the various components of the loan program.
  

  Virginia Telework Policy Manual (2008) -- Available formats: rtf
  January 2008
  

  Virginia Telework Policy Manual (2008) -- Available formats: rtf
  Sample policies and procedures from Virginia
  

  Writing business plans/curriculum (2008) -- Available formats: word
  This curriculum has been used by the Washington Access Fund to teach busines plan development.
  

  Board Development Tools (2007) -- Available formats: rtf
  This document provides worksheets for a loan program to use to help it with recruitment of board members, for board development activities, and for board fundraising planning.
  

  Board Member Profile Checklist (2007) -- Available formats: rtf
  This checklist provides a list of desireable characteristics for board members.
  

  Board Member Profile Worksheet (2007) -- Available formats: rtf
  Thsi worksheet allows indnvidual board dmebers to indciate their expertise and personal data that they contribute to the board.
  

  Executive Director Position Description (2007) -- Available formats: html word
  Sample postion description
  

  Kansas Telework Policies and Procedures (2007) -- Available formats: rtf
  September 2007
  

  Kansas Telework Policies and Procedures (2007) -- Available formats: rtf
  Policies and procedures from the Kansas Telework program
  

  Marketing Outreach Strategies: Utah Assistive Technology Foundation (2007) -- Available formats: rtf html
  This outline proivdes guidance to loan programs on approaching marketing - through developing a plan, collaborating with partners, ensuring statewide marketing, providing good customer service and outreaching to special populations.
  

  Maryland Telework Policies and Procedures (2007) -- Available formats: rtf
  July 2007
  

  Maryland Telework Policies and Procedures (2007) -- Available formats: rtf
  Sample policies and procedures from the Maryland Telework Loan Program
  

  Presentation of Sustainability - Loan Fund Projections (2007) -- Available formats: xls
  These are the projections that the Washington Access Fund made as it looked at sustainability for its loan program
  

  Presentation of Sustainability - Washington Plan (2007) -- Available formats: ppt
  This presentation describes the Washington Access Fund sustainability plan that was drafted as a result of the sustainability work group.
  

  Presentation of Sustainability - Wisconsin Plan (2007) -- Available formats: rtf
  This is the sustainability plan that was developed through the Sustainability work group by the Wisconsin AFP loan program.
  

  Presentation of Sustainability - WITelwork Plan (2007) -- Available formats: rtf
  This is the sustainability plan that was developed through the Sustainability work group by the Wisconsin Telework loan program.
  

  Presentation of Sustainability Plans - Kansas Plan (2007) -- Available formats: rtf
  This is the sustainability plan that was developed through the work group by the Kansas AFP.
  

  Prospective Board Member Information Sheet (2007) -- Available formats: rtf
  This checklist provides a place for prospective new board members to list their skills and interests and expertise.
  

  Putting the Marketing Plan Together - July 18, 2007 - Pennsylvania Marketing Plan (2007) -- Available formats: rtf
  This is a marketing plan that Pennsylvania' AFP developed.
  

  Session 3 Technical Assistance on Module 2 - Sample Logic Model (2007) -- Available formats: rtf
  This is an example of a logic model for sustainability.
  

  The AFP Programs - January 2007, Powerpoint Presentation (2007) -- Available formats: pdf
  This is the Panel presentation about the AFP program nationwide that was presented at the ATIA conference.
  

  Wisconsin Telework Policies and Procedures Manual (2007) -- Available formats: rtf
  August 2007
  

  Application for Hosting Build Your Financial Future Training (2006) -- Available formats: rtf
  This packet provides information to potential host programs for offering Build Your Financial Future training - for youth and for adults.
  

  Curriculm Outliune for Making Smart Choices (2006) -- Available formats: rtf
  This outline provides the topics included in the Alpha One “Making Smart Choices,” a curriculum developed through a grant from the National Endowment for Financial Education.
  

  Independence Fund Brochure (2006) -- Available formats: pdf
  Vermont loan program brochure
  

  Michigan Financial Literacy Curriculum - November 14, 2006 (2006) -- Available formats: ppt
  This presentation describes the Michigan AFP pcurriculum “Building Your Financial Future.”
  

  Utah Access to Telework PSA (2006) -- Available formats: word
  This is a script for a radio PSA from the Utah Telework loan program.
  

  Utah Assistive Technology Foundation PSA (2006) -- Available formats: word
  This is a script for a radio PSA from the Utah AFP
  

  Utah General Audience Brochure (2006) -- Available formats: pdf
  Utah's brochure for the AFP
  

  Utah Special Education Story (2006) -- Available formats: rtf
  This is a sample story that Utah developed to promote its AFP loan fund
  

  Utah Telework and AFP Poster (2006) -- Available formats: pdf
  Sample poster for the Utah loan programs
  

  Vermont Brochure insert for consumer distribution (2006) -- Available formats: word
  How will you cover the cost of the assistive technology you need? Insert for brochure for Vermont Independence Fund
  

  Vermont Brochure insert for vendor distribution (2006) -- Available formats: word
  Planning to use a credit card to finance your purchase today? Insert for the Vermont Indepedence Fund brochure
  

  Vermont Flyer for all disabilities (2006) -- Available formats: word
  Sample flyer from the Vermont AFP
  

  Vermont Flyer for children (2006) -- Available formats: word
  Samaple flyer for the Vermont AFP
  

  Vermont Independence Fund Poster for seniors (2006) -- Available formats: word
  Sample poster aimed at seniors
  

  Vermont Independence Fund Poster with consumer (2006) -- Available formats: word
  Sample poster for Vermont Independence Fund
  

  Washington Hearing Aid Loans Flyer (2006) -- Available formats: pdf
  Sample flyer from Washington AFP on purchasing hearing aids
  

  Washington Loan for Home and Vehicle Modifications Flyer (2006) -- Available formats: pdf
  Sample flyer from Washignton AFP regarding purchasing home and vehicle modifications.
  

  Washington Loans for Adaptive Rec Flyer (2006) -- Available formats: pdf
  Sample flyer from Washignton AFP regarding purchasing adaptive recreational devices.
  

  Washington Medical Equipment Loans Flyer (2006) -- Available formats: pdf
  Sample flyer from Washington regarding purchasing medical devices
  

  Washingtonn AT Loans for Seniors Flyer (2006) -- Available formats: word
  Sample flyer for Washington AFP aimed at senior citizens
  

  Wyoming Poster for Children (2006) -- Available formats: other
  Sample poster aimed at purchasing devices for children fromt he Wyoming AFP
  

  Wyoming Poster for Seniors (2006) -- Available formats: other
  Sample poster aimed at seniors from the Wyoming AFP
  

  Oklahoma AT Foundation Loan Policy Manual (2005) -- Available formats: rtf
  March 2005
  

  Washington Computer Loans Flyer (2005) -- Available formats: pdf
  Sample flyer from Washington for computer loans
  

  Helping Virginians with Disabilities- A Marketing Plan for the ATLFA (2004) -- Available formats: rtf
  Virginia's plan to plan for, implement, and evaluate a marketing effort at the inception of their AFP
  

  Marketing for AFP and Telework Loan Programs (2004) -- Available formats: ppt
  A presentation reporting on steps taken to market the Utah AFP and Telework programs including mass media outreach, as well as targeted marketing efforts to disability and small business entities.
  

  Estimating Monthly Expenses (2000) -- Available formats: html word
  A tool to help potential borrowers understand their monthly expenses.
  

  Entrepreneurial Self-Assessment Survey (unknown) -- Available formats: rtf
  Entrepreneurial Self-Assessment Survey was produced by the Women’s Initiative for Self-Employment. This tool helps would-be entrepreneurs gauge how well self-employment may work for them.
  

  Step-By Step Procedures for Processing LATAN Loan Program Applications (Louisiana) (unknown) -- Available formats: rtf
  This is an example of a loan program operating manual from Louisiana.
  

  The Life Cycle of a WATF Loan (Washington) (unknown) -- Available formats: rtf
  This is an example of a loan program operating manual from Washington..
  

  WATF Application and FAQs for Matched Savings Accounts (unknown) -- Available formats: external
  This describes Washington State's matched savings accounts
  

  Wisconsin Telework Loan Program Procedures (unknown) -- Available formats: rtf
  This is an example of a loan program operating manual from Wisconsin.
  

• Toolkits

  Access to Telework Programs Data Collection Instrument (SF 687) and Instructions (2011) -- Available formats: word
  This is the data collection instrument and insructions that the Telework Financial Loan Programs use to report annual data. Approved November 2011.
  

  Annual Report for Alternative Financing Programs (SF 662) (2011) -- Available formats: word
  This is the data collection instrument and instructions that Alternative Financing Programs use to report annual data. Approved July 2011.
  

  AFP Program Review: Interactive Preparation Guide (2009) -- Available formats: html
  An AFP can use this guide to walk through the review process step by step.
  

  Assessing Organizational Readiness (2009) -- Available formats: pdf
  This is an assessment survey that businesses and potential clients complete when a microlender is considering starting in a community. It has a list of potential services that could be offered by the microlender.
  

  MDO Funding Resources Sheet (2009) -- Available formats: pdf
  This chart provides a list of the major fuunding sources for microdevelopment loans.
  

  Statewide Program Review: Interactive Preparation Guide (2009) -- Available formats: ppt html
  A PowerPoint-based interactive guide to the program review process
  

  Statewide Program Review: Self- Assessment tool (2009) -- Available formats: rtf
  Provides an overview of the steps required to prepare for program review
  

  Comparison of AFP and Telework Data Elements (2008) -- Available formats: rtf
  This provides an overview of the differences between the AFP and the Telework data that is now required.
  

  Development of Action Plans - Worksheets (2008) -- Available formats: rtf
  This series of worksheets provides a tool for loan programs to organize their activities when planning growth and partnerships for the telework loan program.
  

  Individual Board Member Self Evaluation (2008) -- Available formats: rtf
  This Self-Evaluation form allows individual members of the board asess their own strengthes in relation to the board and its responsibilities.
  

  New Board Member Orientation Checklist (2008) -- Available formats: rtf
  This provides a list of topics that could be covered during an orientation for new board members.
  

  Program Review Self-Assessment Tool for Alternative Financing and Telework Programs (2008) -- Available formats: rtf
  Provides an overview of the steps required to prepare for program review for AFP and Telework programs.
  

  Telework Data Reporting Points (2008) -- Available formats: rtf
  This lists the data elements in the new Telework data collection instrument.
  

  Top Tips for Building Your Loan Program Board for the Future (2008) -- Available formats: rtf
  This list summarizes the key points about building a board, from recruting, to orienting new members, to communication strategies taht work.
  

  AFP Administration - Policy Considerations (2007) -- Available formats: rtf
  This handout looks at loan loss reserves and risk rating of the portfolio.
  

  Board Development Worksheets (2007) -- Available formats: rtf
  These worksheet can be used by loan programs to identify potential board members and potential ways that the board can be organized.
  

  Self Assessment Tool for Individuals Considering Home-Based Employment (2007) -- Available formats: rtf
  This is a questionnaire for an individuals to use when considering self employment It includes a look at the individual's knowledge and skills and interest.
  

  Suggestions for Telework Promotion Plans Teleconference - November 19, 2007, (2007) -- Available formats: rtf
  This document summarized the discussion ppoints of the telework marketing branding work gorup. It provides Suggestions for Telework Promotion Plans
  

  Underwriting/Evaluation Guidelines for Microenterprise and Small Business Loans (2007) -- Available formats: rtf
  This document provides guidance for loan programs undewriting telework loand for self employment. Underwriting looks at financial and credit data, the personnel of the business, collateral, and repayment ability.
  

  Efficiency Evaluations of Loan Funds and Microenterprise Loan Program Efficiency Performance Benchmarks (2004) -- Available formats: rtf
  Loan program effectiveness measures
  

  Performance Evaluation Tools and Formulas (2004) -- Available formats: rtf
  A tool to understand empirical measures of program effectiveness and stability covering topics including portfolio management and program expense and income measurement.
  

  Risk Management - Worksheets (2004) -- Available formats: rtf
  This document provides sevaral ways to approach collections and risk rating of loans.
  

  System of Self-Evaluation for Loan Programs (2004) -- Available formats: rtf
  Covering effective asset quality, usage, investment effectiveness, and other measures.
  

  Checklist of Major Program Areas and Activities (2002) -- Available formats: html
  Checklist of Major Program Areas and Activities for Financial Loan Programs.
  

  Cash Flow Calculator (2001) -- Available formats: html
  Provides sample cash flow projections, and explanations of the process for making such projections for both loan guarantor programs and direct lenders.
  

• Marketing Materials

  Customer Service is Our Goal (2009) -- Available formats: ppt rtf mp3
  The first in a series designed to enable new directors to quickly acclimate their positions. This session's focus is on leveraging outside sources of support for borrowers, and the role of AFPs in helping them develop financial stability. Several archetypes of borrowers, and possible solutions to their needs were discussed.
  

  Telework Top Performers on Marketing - November 18, 2009 (2009) -- Available formats: rtf mp3
  The top performing Telework programs have been engaged in a series of discussions to define effective practices and key components of successful programs. During this call, the group shared an overview of its findings with all of the Telework programs, and addressed specific suggestions around marketing.
  

  Developing a Promotion Plan - June 5, 2007 - Promotion Strategy Information Sheet (2008) -- Available formats: rtf
  This information sheet provides gidance on looking at strategies based on the customers, the brand, the product, and the influencers.
  

  Creating a Brand for Financial Loan Programs - March 6, 2007 - Process for Articulating a Brand Strategy (2007) -- Available formats: rtf
  This information sheet looks at immersion and articulating a brand strategy through attributions, personality, positions, and promises.
  

  Creating a Brand for Financial Loan Programs - March 6, 2007 - Transcript (2007) -- Available formats: rtf mp3
  Mary Virtue from Cornerstone Consultants discusses how a brand can help build a market. She goes through steps to help brainstorm to create a brand and also explains how to protect a brand once developed.
  

  Developing a Promotion Plan - June 5, 2007 - Developing a Promotion Plan Worksheet (2007) -- Available formats: rtf
  This worksheet looks at the various messages needed for the target customers - what benefits and feature to emphasize and how these variy based on the targeted markets.
  

  Developing a Promotion Plan - June 5, 2007 - Key Influencers Worksheet (2007) -- Available formats: rtf
  This worksheet helps programs list their influencers such as vendors, lenders, service organizations, the media, and the community.
  

  Developing a Promotion Plan - June 5, 2007 - Transcript (2007) -- Available formats: rtf mp3
  This session assists loan programs develop a promotion plan by looking at the various components of a plan. Mary Virtue provides worksheets to walk through the steps to determine strategies and activities.
  

  Identifying Target Markets and Analyzing Distribution Channels - May 14, 2007 - Focus Groups (2007) -- Available formats: rtf
  Mary Virtue from Cornerstone Consultants guides loan programs to help them identify their target markets and the appropriate distribution channels by which to reach their potential borrowers. Emphasis is place on the use of focus groups to gather information.
  

  Identifying Target Markets and Analyzing Distribution Channels - May 14, 2007 - Identifying Target Markets Worksheet (2007) -- Available formats: rtf
  This worksheet helps programs identify and understand their markets. It assists them describe their various markets and the factors important to each.
  

  Identifying Target Markets and Analyzing Distribution Channels - May 14, 2007 - Reaching Target Markets Worksheet (2007) -- Available formats: rtf
  This worksheet assist programs determine and prioritize markets. It looks at the steps needed to reach each market.
  

  Identifying Target Markets and Analyzing Distribution Channels - May 14, 2007 - Transcript (2007) -- Available formats: rtf mp3
  Mary Virtue from Cornerstone Consultants guides loan programs to help them identify their target markets and the appropriate distribution channels by which to reach their potential borrowers. Emphasis is place on the use of focus groups to gather information.
  

  Marketing - Branding Work Group Teleconference - November 19, 2007, Transcript (2007) -- Available formats: rtf mp3
  This call furthers the discussion of possible branding efforts by the loan programs and includes approaches to marketing to potential influencers.
  

  Marketing - Branding Work Group Teleconference - November 5, 2007, Summary of Discussion (2007) -- Available formats: rtf
  This document summarizes the Key Attributes that were discussed during a teleconference on branding the telework programs.
  

  Marketing - Branding Work Group Teleconference - November 5, 2007, Transcript (2007) -- Available formats: rtf mp3
  This call explores the challenges of marketing the telework program and provides a discussion of possible name changes or the addition of a tag line.
  

  Putting the Marketing Plan Together - July 18, 2007 - Transcript (2007) -- Available formats: rtf mp3
  This session pulls all the elements together to assists loan programs develop a marketing plan. A sample plan is provided by the Pennsylvania AT Foundation. Mary Virtue walks through how to combine all the worksheets to develop the final marketing plan.
  

  Putting the Marketing Plan Together - July 18, 2007 - Worksheet Marketing Plan (2007) -- Available formats: rtf
  Tis worksheet helps a program develop an action plan, consider benefits, influencers, and brand.
  

  Putting the Marketing Plan Together - July 18, 2007 - Worksheet Marketing Position (2007) -- Available formats: rtf
  This worksheet helps programs see where their program fits in the marketplace.
  

  Resources for Providing Loans for Home-Based Employment (2007) -- Available formats: rtf
  This summarizes the findings of the MITE research and lists possible sources of employers intrested in employing teleworkers.
  

  Determining Financial Products - May 23, 2006 (2006) -- Available formats: rtf
  This call focuses on helping loan programs evaluate their market, review traditional loan products, and look at some innovations in practice. Patti Lind of the Iowa Abilities Fund is the presenter.
  

  Developing a Marketing Plan for Your Loan Program - December 4, 2006 - Components of a Marketing Plan Handout (2006) -- Available formats: rtf
  This information sheet lists the components of a marketing plan - the product, the brand, the goal, the position of the product in the market, the competition and how to measure success.
  

  Developing a Marketing Plan for Your Loan Program - December 4, 2006 - Pre-training questionnaire worksheets (2006) -- Available formats: rtf
  This is a pre conference call worksheet for programs to begin to formulate their marketing goals and time frame. A second worksheet also looks at key influencers and has the programs list them
  

  Developing a Marketing Plan for Your Loan Program - December 4, 2006 - Transcript (2006) -- Available formats: rtf mp3
  Mary Virtue from Cornerstone Consultants focuses on what a marketing plan includes and how it helps loan programs increase the volume of loan applications.
  

  Effective Strategies for Marketing AFP and Telework Programs - summary of discussion (2004) -- Available formats: pdf rtf
  Summarizing findings from a discussion of several programs on marketing strategies, this document provides a list of marketing vehicles, and audiences identified by the panelists.
  

  Independence is Priceless and Other Thoughts on Marketing Your Program (2000) -- Available formats: html word
  Steps to building a marketing plan
  

• Training Materials

  Loan Closing and Servicing - January 12, 2010 (2010) -- Available formats: rtf mp3
  Cheryl Fatnassi of the Vermont AFP explains the processes that take place as a loan is closed, and serviced. She will explain key documents and steps including booking a loan, securing collateral and disbursing funds. Dealing with missed payments will also be addressed from the perspective of both a guarantor and direct lender
  

  Loan Closing and Servicing Powerpoint - January 12, 2010 (2010) -- Available formats: ppt
  This powerpoint includes information on loan closing options, loan servicing such as qualty control and perfecting interest in collateral as well as a discussion of what to do when there are late payments andcollateral losses. It also includes loan modifications and loan workouts.
  

  Curricula used by AFPS to provide Financial Literacy education (2009) -- Available formats: rtf
  Describes Financial Literacy curricula used, in matrix form showing accessibility, and origin of each.
  

  Curricula used by AFPS to provide Financial Literacy education (2009) -- Available formats: rtf
  This lists the curricula that various loan programs use or have developed for financial literacy training.
  

  Developing the Strategic Plan - February 10, 2009 (2009) -- Available formats: rtf mp3
  The second in a three-part series on strategic planning focused on how to conduct an analysis, set direction, refine and eventually implement a strategic plan.
  

  Developing the Strategic Plan - February 10, 2009 - Power Point (2009) -- Available formats: ppt
  Thsi power point looks at the benefits of developing a plan, the steps needed to ensure success, such as assigning a coordiantor, considering outside facilitation, getting commitment from participants, and planning the process. It also looks at other actions that might be approriate, such as gathering baseline data, identifying shared goals, and outlining the planning process steps.
  

  Introduction to Microenterprise Development (2009) -- Available formats: rtf ppt
  This provides an overview of the microenterprise field, a history, typical businesses, case examples of businesses, challenges and pitfalls. It also looks at funding for these loan programs, the MicroTest program, and trends for growth in the industry.
  

  Loan Committees and the Approval Decision - October 14, 2009 (2009) -- Available formats: rtf mp3
  Christy Crowther of Virginia’s New Well Fund discussed the process of sending applications for review to the loan committee and how the loan review committee makes its decisions. She shared an application summary sheet as well as a guide to the underwriting standards used by the committee and explained how her program ensures that loan review committee members are able to render informed decisions about loan applications.
  

  Possible Sources for Financial Literacy Education Funding (2009) -- Available formats: rtf
  Funding sources as identified by users of the Community Development Banking listserv
  

  Preparing for Strategic Planning - January 13, 2009 (2009) -- Available formats: rtf mp3
  The first in a three-part series on strategic planning focused on the importance of planning, the potential benefits and concerns, as well as how to select a work group to engage in the process.
  

  Preparing for Strategic Planning - January 13, 2009 - Power Point (2009) -- Available formats: ppt
  This presentation looks at the benefits of strategic planning, the concerns that need to be adressed, who should participate in the process and specifics about planning for an event.
  

  The Application Review Process - August 11, 2009 (2009) -- Available formats: rtf mp3
  Cheryl Fatnassi of the Vermont AFP covered the process of reviewing and confirming financial and personal data contained in loan applications. She guided participants through the basics of getting applications in ensuring their readiness for review.
  

  The Application Review Process - Powerpoints (2009) -- Available formats: ppt
  This power point convers the steps in the review process, evaluatingthe borrower, calculating ratios and collateral values, evaluating credit reports, how to spot red flags, and finally making the loan decision.
  

  WATF Business Planning Curriculum (2009) -- Available formats: word
  This curriculum is used by Washington Access Fund to prepare potential borrowers to develop a business plan.
  

  WATF Business Planning Curriculum Presentation (2009) -- Available formats: rtf mp3
  In this presentation, Kathy Gilman of the Washington Assistive Technology Foundation introduces a curriculum she has developed, aimed at helping start up home-based businesses write their business plans.
  

  Wealth Building for Persons with Disabilities - by Abby Cooper (2009) -- Available formats: ppt
  This provides an overview of the importance of building assets for people with disabilities.
  

  AFP and Telework Program Review (2008) -- Available formats: ppt
  Thsi power point describes the new program review process for AFP and Telework programs.
  

  AFP Program Review: RSA Powerpoint Presentation (2008) -- Available formats: ppt
  This describes the program review process presented in May 2008
  

  Building Your Loan Program Board for the Future - Part Three: Building Partnerships and Planning for the Future - February 12, 2008 (2008) -- Available formats: rtf mp3
  Joey Wallace from the Virginia Loan Program offers suggestions for ways that loan program boards can draw on members' expertise to provide guidance and direction in key areas, including fund raising and marketing.
  

  Building Your Loan Program Board for the Future - Part Three: Building Partnerships and Planning for the Future - February 12, 2008 - Power Point (2008) -- Available formats: ppt
  This presentation summarizes the earlier sessions - who are the key players by role and resposibility and area of expertise. It also looks at the role of the committees and sub committees, the expectations for board partnerships and fundraising activities.
  

  Building Your Loan Program Board for the Future - Part Two: Organizational Structure of the Board - January 15, 2008 (2008) -- Available formats: rtf mp3
  Joey Wallace from the Virginia Loan Program provides information on orienting new board members, self assessment of board members and how to structure sub-committees and work groups to get loan program work conducted.
  

  Building Your Loan Program Board for the Future - Part Two: Organizational Structure of the Board - January 15, 2008 - Power Point (2008) -- Available formats: ppt
  This presentation describes how a loan program board can be strengthened through targeted recruitment of new members to the board, how to orient those new members, and how to organize the board around committess and workgroups.
  

  Comparison of AFP and Statewide AT Program Data Collection (2008) -- Available formats: rtf
  This document compares the statewide At program data collection state financing section with the new data collectioon system for AFPs.
  

  Data Collection Instrument for Telework Programs (2008) -- Available formats: ppt
  This powerpoint describes the new data collection system for Telework Programs.
  

  Data Collection Instrument for Telework Programs (2008) -- Available formats: ppt
  This presentation describes the new Telework data collection instrument and compares it to the AFP instrument
  

  New Data Collection System for AFP (2008) -- Available formats: ppt
  This power point describes the new data collection system that will be used by AFPs loan programs.
  

  New Data Collection System for AFP (2008) -- Available formats: ppt
  This presentation provides an overview of the AFP data collection instruments.
  

  Overview of the AT Act - December 8, 2008 (2008) -- Available formats: rtf mp3
  This teleconference provides an overview of the AT Act and the programs created under it. Particular emphasis is placed on the alternative financing programs
  

  Overview of the AT Act - Power Point (2008) -- Available formats: ppt
  This power point provides an overview for new loan program personnel of the AT Act program as a whole and the part that the alternative financing programs play.
  

  Statewide Program Review: RSA Powerpoint Presentation (2008) -- Available formats: rtf ppt
  As presented at the May, 2008 conference in Salt Lake City
  

  Teaching how to write business plansTelework Call - December 15, 2008, Transcript (2008) -- Available formats: rtf mp3
  Following on the June Telework Forum, Kathy Gilman, of the Washington Assistive Technology Foundation introduces a curriculum she has developed, aimed at helping start up home-based businesses write their business plans.
  

  Telework Data Collection Instrument and Instructions (draft) (2008) -- Available formats: rtf
  This is the draft data collection instrument for the Telework programs
  

  Title III AFP Data Collection Instrument and Instructions (draft) (2008) -- Available formats: rtf
  This is the draft data collection instrument and instructions for the AFPs
  

  Washington's Curriculum on Writing Business Plans - Teleconference - December 15, 2008 (2008) -- Available formats: rtf mp3
  Following on the June Telework Forum, Kathy Gilman, of the Washington Assistive Technology Foundation will introduce a curriculum she has developed, aimed at helping start up home-based businesses write their business plans. The Workbook referred to during the call is available in the Grantees Only section of the site.
  

  AFP Administration - Policy Considerations, Recapitalization, and Underwriting Issues (2007) -- Available formats: ppt
  This powerpoint provides and over view on loan program policies, recapitalization and underwriting considerations.
  

  Board Development (2007) -- Available formats: ppt
  This power point provides information on the composition of a board, how to recruit board members and retain them, the member ship of the board, and how to use subcommittees.
  

  Building Your Loan Program Board for the Future - Part One: Recruiting an Effective Board - December 11, 2007 (2007) -- Available formats: rtf mp3
  Joey Wallace from the Virginia Loan Program provides information on recruiting and orienting board members.
  

  Building Your Loan Program Board for the Future - Part One: Recruiting an Effective Board - December 11, 2007 - Power Point (2007) -- Available formats: ppt
  This presentation describes the different between a govering board and an advisory board. It describes the importance of recruiting proper board members, what the functions of the various members on the baord could be, and how to delineate what skils and qualities new board members could have.
  

  Consumer Financial Lieracy - Teleconference - November 14, 2006 (2007) -- Available formats: rtf mp3
  This presentation features curriculum and training materials developed by two state loan programs that assist consumers plan financially for purchasing assistive technology. Aimee Sterk, Leah March, and Adeline Metzler connected with the Michigan AFP present on “Building Your Financial Future,” a curriculum developed through a grant from the National Credit Union Foundation. Lisa Rouelle from Alpha One in Maine present on “Making Smart Choices,” a curriculum developed through a grant from the National Endowment for Financial Education.
  

  Session 1 Planning to Plan, Building a Sustainable Initiative, Powerpoint and Text of Slides (2007) -- Available formats: rtf ppt
  This presentation discusses the importance to plan for sustainability and introduces the process that will be followed. It includes a self assessment and writing a logic model.
  

  Session 1 Planning to Plan, Building a Sustainable Initiative, Transcript (2007) -- Available formats: rtf mp3
  This introductory sesson describes the process that will be used to develop a plan for sustainability.
  

  Session 2 Technical Assistance on Modules 1 and 2, PowerPoint and Text of Slides (2007) -- Available formats: rtf ppt
  This presentation introduces how to develop a vision and results orientation. It provides assistance in completing the Module 2 worksheets.
  

  Session 2 Technical Assistance on Modules 1 and 2, Transcript (2007) -- Available formats: rtf mp3
  This presentation allows the loan programs to personalize the planning process for sustainability.
  

  Session 3 Technical Assistance on Module 2 - Logic Model, transcript (2007) -- Available formats: rtf mp3
  This looks at the elements of a logic model and how to develop one as part of the plan for sustainability.
  

  Session 4 Creating a Strategic Financing Plan - Module 3, PowerPoint and Text of PowerPoint (2007) -- Available formats: rtf ppt
  This presentation provides guidance for clarifying what financing is needed and how to project costs. It also suggests some funding sources.
  

  Session 4 Creating a Strategic Financing Plan - Module 3, Transcript (2007) -- Available formats: rtf mp3
  This session explores what is needed for financing sustainability. It looks at how to project costs and find possible funding sources.
  

  Session 5 Technical Assistance on Module 3 - Creating a Strategic Financing Plan (2007) -- Available formats: rtf mp3
  This session addresses the components of a financial plan and relates them to a financial loan program.
  

  Session 6 Building Organizational Capacity and Community Support - Module 4, PowerPoint and Text of PowerPoint (2007) -- Available formats: rtf ppt
  This presentation looks at the resources that are available in the community to assist in sustainability planning. It includes the use of an environmental scan and the identification of key champions.
  

  Session 6 Building Organizational Capacity and Community Support - Module 4, Transcript (2007) -- Available formats: rtf mp3
  This session looks at the resources that are available in the community to assist in sustainability planning.
  

  Session 7 Developing and Writing the Plan - Module 5, PowerPoint (2007) -- Available formats: ppt rtf
  This presentation describes how the various components can be compiled to develop a plan for sustainability. It looks at milestones, writing a draft, and determining the use of the plan wiht investors and decisionmakers.
  

  Session 7 Developing and Writing the Plan - Module 5, Transcript (2007) -- Available formats: rtf mp3
  This session pulls from information discussed in the earlier modules to create the sustainability plan.
  

  Building Your Financial Future (2006) -- Available formats: ppt rtf
  Michigan Financial Literacy Training Curriculum
  

  Making Smart Choices (2006) -- Available formats: rtf
  Alpha One's financial literacy curriculum, November 2006
  

  Loan Processing - The Application (2004) -- Available formats: pdf txt
  This is a step by step look at how the loan application process begins the relationship with the borrower.
  

  Loan Processing - Credit Reports (2004) -- Available formats: pdf txt
  This is an indepth look at credit reports and how to evaluate them
  

  Loan Processing - Loan Decision Making (2004) -- Available formats: pdf txt
  This presentation looks at the factors to consider when determining whether to approvel a loan application
  

  Risk Management for Loan Programs (2004) -- Available formats: ppt rtf
  This powerpoint highlights strategies for loan programs to manage risk.
  

• Profile

  Alabama AFPTele Profile (2012) -- Available formats: rtf
  Profile for Alabama AFP Financial Loan Program
  

  Arizona AFPTele Profile (2012) -- Available formats: rtf
  Profile for Arizona AFP and Telework Financial Loan Programs
  

  Arkansas AFPTele Profile (2012) -- Available formats: rtf
  Profile for Arkansas AFP Financial Loan Program
  

  Delaware AFPTele Profile (2012) -- Available formats: rtf
  Profile for Delaware AFP and Telework Financial Loan Programs
  

  Florida AFPTele Profile (2012) -- Available formats: rtf
  Profile for Florida AFP and Telework Financial Loan Programs
  

  Georgia AFPTele Profile (2012) -- Available formats: rtf
  Profile for Georgia AFP Financial Loan Program
  

  Guam AFPTele Profile (2012) -- Available formats: rtf
  Profile for Guam AFP and Telework Financial Loan Programs
  

  Illinois AFPTele Profile (2012) -- Available formats: rtf
  Profile for Illinois AFP and Telework Financial Loan Programs
  

  Iowa AFPTele Profile (2012) -- Available formats: rtf
  Profile for Iowa AFP and Telework Financial Loan Programs
  

  Kansas AFPTele Profile (2012) -- Available formats: rtf
  Profile for Kansas AFP and Telework Financial Loan Programs
  

  Kentucky AFPTele Profile (2012) -- Available formats: rtf
  Profile for Kentucky AFP Financial Loan Program
  

  Louisiana AFPTele Profile (2012) -- Available formats: rtf
  Profile for Louisiana AFP Financial Loan Program
  

  Maine AFPTele Profile (2012) -- Available formats: rtf
  Profile for Maine AFP Financial Loan Program
  

  Maryland AFPTele Profile (2012) -- Available formats: rtf
  Profile for Maryland AFP and Telework Financial Loan Programs
  

  Massachusetts AFPTele Profile (2012) -- Available formats: rtf
  Profile for Massachusetts AFP Financial Loan Program
  

  Michigan AFPTele Profile (2012) -- Available formats: rtf
  Profile for Michigan AFP and Telework Financial Loan Programs
  

  Minnesota AFPTele Profile (2012) -- Available formats: rtf
  Profile for Minnesota AFP and Telework Financial Loan Programs
  

  Missouri AFPTele Profile (2012) -- Available formats: rtf
  Profile for Missouri AFP and Telework Financial Loan Programs
  

  Nebraska AFPTele Profile (2012) -- Available formats: rtf
  Profile for Nebraska AFP and Telework Financial Loan Programs
  

  Nevada AFPTele Profile (2012) -- Available formats: rtf
  Profile for Nevada AFP Financial Loan Program
  

  New Mexico AFPTele Profile (2012) -- Available formats: rtf
  Profile for New Mexico AFP and Telework Financial Loan Programs
  

  North Dakota AFPTele Profile (2012) -- Available formats: rtf
  Profile for North Dakota AFP Financial Loan Program
  

  Northern Marianas AFPTele Profile (2012) -- Available formats: rtf
  Profile for Northern Marianas AFP Financial Loan Program
  

  Oklahoma AFPTele Profile (2012) -- Available formats: rtf
  Profile for Oklahoma AFP and Telework Financial Loan Programs
  

  Pennsylvania AFPTele Profile (2012) -- Available formats: rtf
  Profile for Pennsylvania AFP Financial Loan Program
  

  South Carolina AFPTele Profile (2012) -- Available formats: rtf
  Profile for South Carolina AFP and Telework Financial Loan Programs
  

  Utah AFPTele Profile (2012) -- Available formats: rtf
  Profile for Utah AFP and Telework Financial Loan Programs
  

  Vermont AFPTele Profile (2012) -- Available formats: rtf
  Profile for Vermont AFP Financial Loan Program
  

  Virgin Islands AFPTele Profile (2012) -- Available formats: rtf
  Profile for Virgin Islands AFP Financial Loan Program
  

  Virginia AFPTele Profile (2012) -- Available formats: rtf
  Profile for Virginia AFP and Telework Financial Loan Programs
  

  Washington AFPTele Profile (2012) -- Available formats: rtf
  Profile for Washington AFP and Telework Financial Loan Programs
  

  Wisconsin AFPTele Profile (2012) -- Available formats: rtf
  Profile for Wisconsin AFP and Telework Financial Loan Programs
  

  Wyoming AFPTele Profile (2012) -- Available formats: rtf
  Profile for Wyoming AFP Financial Loan Program
  

  MicroMentor Overview (2010) -- Available formats: pdf
  This document provides an overview of the Micr mentor program to match experienced business professionals with individuals just starting a business.
  

  MicroMentor Match Story (2010) -- Available formats: pdf
  This is a profile of a mentor and a mentee and how the partnership helped a new business improve.
  

  Comparative Profiles of Three Microenterprise Development Organizations (MDOs) (2009) -- Available formats: rtf
  This chart looks at three microlenders and compares them. The three programs are : GANE, Gulf Coast, and WATF
  

  Getting Ready for Telework One-Year Follow Up Surveys - August 19, 2009 (2009) -- Available formats: rtf mp3
  Kathy Meisner-Altman of Wisconsin, Milissa Gofourth from Oklahoma and Kathy Gilman of Washington described how their programs are planning to collect, or have collected one-year follow up data on current Telework borrowers. The discussion centered about required data elements, but also explored additional questions that might be asked of borrowers.
  

  Overview of Microenterprise Organizations (2009) -- Available formats: rtf ppt
  This provides the background of the microenterprise field and explores how the Telework Programs are part of this field in that the programs serve similar client bases, provide similar typical loans, and are organized similarly.
  

  Kansas Assistive Technology Cooperative (2008) -- Available formats: rtf
  This presentaton describes the relationship of the Kansas loan program with its Small Business Development Center. The SBDC provides business plan development for the Telework applicants.
  

  MicroLenders (2008) -- Available formats: ppt
  This presentation describes the microlender programs in the country, the typical lenders and their services. It also looks a the demographics of the borrowers of micro lenders.
  

  New Mexico SEEDLoans (2008) -- Available formats: ppt
  Thhis presentation describes the close relationship and partanership that the SEEDLoans program has with the New Mexico VR program. It describes how VR support borrowers and also describes current road blocks.
  

  Overview of the Telework Program (2008) -- Available formats: ppt
  This provides a brief overview of the Telework Program, when it started and the programs that provide loans. It also describes one loan program, the Oklahoma ATF, in more detail
  

  Session 8 Presentation of Sustainability Plans (2007) -- Available formats: rtf mp3
  This session is the final session of the sustainability plannning session. Three loan programs present their plans for sustainability that they developed over the course of the several months.
  

  Counseling Business Start-ups in Illinois: Small Business Development Center (2004) -- Available formats: ppt rtf
  An introduction to the potential partnerships between Telework programs and Small Business Development Centers (SBDCs)
  

  Running Efficient Loan Programs: Kentucky AT Loan Corporation (2004) -- Available formats: ppt rtf
  Kentucky Assistive Technology Loan Corporation outline's their program's structure, including cost and income.
  

  Expanding Saving Options for Persons with Disabilities through the Establishment of Individual Development Accounts (2000) -- Available formats: html ppt txt
  Describes the use of IDAs for people with disabilities, and provides information on several state-level efforts to create IDAs for the funding of Assistive Technology
  

• Legislation

  2009 Telework Forum Follow-Up - July 14, 2009 (2009) -- Available formats: rtf mp3
  This call provides a recap of major issues that were discussed at the 2009 Telework Forum in Arlington, VA. A presentation on the microenterprise development field was given by NATTAP. Rob Groenendaal, Brian Bard, and Jeremy Buzzell from RSA provided insight into the case-by-case evaluation standard established in the 2007 Telework Technical Assistance Circular.
  

  Education Department General Administrative Regulations (EDGAR) (2008) -- Available formats: pdf
  These are the regulations that all Department of Education grantees follow.
  

  CBO Subject to Audit (2007) -- Available formats: html
  Questions of Interest - Highlights from the Loan Program Listserv Discussions
  

  RSA Dear Colleague Letter- March 8, 2007 (2007) -- Available formats: pdf rtf
  Regarding grant writing by AFP and Telework grantees
  

  RSA: Directions for Home Based Employment and Self-Employment (2007) -- Available formats: pdf
  This presentation spells out the key considerations for telework loan programs must decide when determining if the items requested for purchase with a telework loan are with the guidelines of the program.
  

  State Funds/Public Funds and Federal Funds (2007) -- Available formats: html
  Questions of Interest - Highlights from the Loan Program Listserv Discussions
  

  Consumer Counseling (2006) -- Available formats: html
  Questions of Interest - Highlights from the Loan Program Listserv Discussions
  

  Defining AT for Loan Programs - Teleconference - October 10, 2006 (2006) -- Available formats: rtf mp3
  This call provides an overview of the Rehabilitation Services Administration Technical Assistance Circular (TAC) dated September 7, 2006 that offers a framework for AFPs to help them determine if a particular device is assistive technology for the purposes of providing a financial loan. Jeremy Buzzell of RSA is the presenter.
  

  Grant Funds used for Resource Development - Fund Raising (2006) -- Available formats: html
  Questions of Interest - Highlights from the Loan Program Listserv Discussions
  

  Grant Funds used for Resource Development - Grant Writing (2006) -- Available formats: html
  Questions of Interest - Highlights from the Loan Program Listserv Discussions
  

  Insuring AFP Funds (2006) -- Available formats: html
  Questions of Interest - Highlights from the Loan Program Listserv Discussions
  

  Investing in Stocks (2006) -- Available formats: html
  Questions of Interest - Highlights from the Loan Program Listserv Discussions
  

  Separate Account for Each Grant (2006) -- Available formats: html
  Questions of Interest - Highlights from the Loan Program Listserv Discussions
  

  Use of Grant Funds to Pay for Audit (2006) -- Available formats: html
  Questions of Interest - Highlights from the Loan Program Listserv Discussions
  

  Device Leasing Program (2005) -- Available formats: html
  Questions of Interest - Highlights from the Loan Program Listserv Discussions
  

  Interest Income (2005) -- Available formats: html
  Questions of Interest - Highlights from the Loan Program Listserv Discussions
  

  Investment of Funds (2005) -- Available formats: html
  Questions of Interest - Highlights from the Loan Program Listserv Discussions
  

  Loans for Training, Repairs, Warranties (2005) -- Available formats: html
  Questions of Interest - Highlights from the Loan Program Listserv Discussions
  

  Match Funds (2005) -- Available formats: html
  Questions of Interest - Highlights from the Loan Program Listserv Discussions
  

  Notice Inviting Applications for New Awards for FY05- AFP (2005) -- Available formats: pdf txt
  From the Federal Register June 30, 2005
  

  Washington State Seed Act - RCW 43.31.450 - 2005 (2005) -- Available formats: rtf
  This is Washington state legislation estabishing individual development accounts
  

  OMB Circular A-122, Cost Principles for Non-Profit Organizations (05/10/2004) (2004) -- Available formats: pdf html
  Non-Profit Organizations follow: A-122 for cost principles, Relocated to 2 CFR, Part 230 (362k) A-110 for administrative requirements A-133 for audit requirements
  

  OMB Circular A-21, Cost Principles for Educational Institutions (05/10/2004) (2004) -- Available formats: pdf html external
  This Circular establishes principles for determining costs applicable to grants, contracts, and other agreements with educational institutions. The principles deal with the subject of cost determination, and make no attempt to identify the circumstances or dictate the extent of agency and institutional participation in the financing of a particular project. Educational Institutions (even if part of a State or local government) follow: A-21 for cost principles, Relocated to 2 CFR, Part 220 (384k) A-110 for administrative requirements, Relocated to 2 CFR, Part 215 (280k) A-133 for audit requirements
  

  OMB Circular A-87, Cost Principles for State, Local and Indian Tribal Governments (05/10/2004) (2004) -- Available formats: pdf html
  States, local governments, and Indian Tribes follow: A-87 for cost principles, Relocated to 2 CFR, Part 225 (362k) A-102 for administrative requirements A-133 for audit requirements
  

  Transcript for Teleconference Call on NIA for Telework and AFP, August 19, 2003. (2003) -- Available formats: txt
  Transcript for Teleconference Call on NIA for Telework and AFP, August 19, 2003.
  

  Questions and Answers regarding the 2001 RFP for alternative loan program (2001) -- Available formats: html
  Questions and Answers related to the June 13, 2001 RFP
  

  Financial Loan Program Specifications 2000 (2000) -- Available formats: pdf other
  US Dept. of Education, National Institute on Disability and Rehabilitation Research; Notice of Funding Priorities Federal Register June 5, 2000
  

  Assistive Tecnology Act of 1998 (1999) -- Available formats: pdf txt
  Assistive Technology Act legislation - full statute
  

• Essential Documents

  2013 Technical Assistance Plan for Loan Programs (2012) -- Available formats: word
  The RESNA Catalyst project has developed this technical assistance plan for AT Act funded loan program. This is subject to change as needed to meet the evolving needs of all AT Act funded entities.
  

  2013 Technical Assistance Plan for Statewide AT Act Programs (2012) -- Available formats: word
  The RESNA Catalyst project has developed this technical assistance plan for Statewide AT Act funded programs. This is subject to change as needed to meet the evolving needs of all AT Act funded entities.
  

  Teleconference Call on NIA for FY 2005 AFP Awards (2005) -- Available formats: rtf
  Presented July 11, 2005
  

• Teleconferences

  Financial Literacy Part I - March 19th 2013 (2013) -- Available formats: mp3
  This teleconference introduced loan program directors and staff to financial literacy as an option for loan programs. Kathy Gilman from Washington spoke about how financial literacy training has been successfully incorporated into AFP and other loan programs, and how this can strengthen the integrity and portfolio of a program.
  

  2012 AFP Grant Competition Teleconference (2012) -- Available formats: mp3
  Rob Groenendaal and Brian Bard from RSA present information on and answer questions about the 2012 AFP grant competition.
  

  Application Red Flags - Low Credit Scores and other Credit Issues (2012) -- Available formats: ppt
  Cheryl Fatnassi from VT and Milissa Gofourth from OK present on application red flags, and discuss possible solutions for programs when faced with borderline applications.
  

  Asset Development Presentation from WID (2012) -- Available formats: ppt
  The powerpoint to the Teleconference on Asset Development for AFPs and Teleworks.
  

  Red Flags Teleconference Recording (2012) -- Available formats: mp3
  The audio recording for the May 9th teleconference on Application Red Flags
  

  What's New in Asset Development (2012) -- Available formats: mp3
  Tom Foley, Deputy Director of the World Institute on Disability, presents on the current state of Asset Development and how to incorporate this into a financial loan program.
  

  AFP and Telework Program Data Submission Teleconference - November 14, 2011 (2011) -- Available formats: mp3
  This conference call provided information about submission requirements and timelines for FY 2011 data for AFP and Telework financial loan programs. Diane Golden explained the changes made to the data instrument and answered questions from participants.
  

  AFP New Director Series: The History of the AT Act - March 22, 2011 (2011) -- Available formats: mp3
  During this call of the New Directors of AFP series, Rob Groenendaal from RSA presents on the history of the federal legislation leading to the current AT Act. The several iterations of the legislation, the impact on states, and current trends are all discussed.
  

  Exploring Entrepreneurship National Webinar - April 27, 2011 (2011) -- Available formats: external
  Kathy Gilman, from the Washington Access Fund, presents this webinar to Telework Loan programs and interested parties. Designed for budding entrepreneurs, this webinar focuses on the beginnings of entrepreneurship and the basics of business planning.
  

  New AFP Program Directors Conference Call Series: The Application Review Process - June 22, 2011 (2011) -- Available formats: mp3
  Continuing the series for new AFP directors, this conference call focuses on the Application Review Process. The discussion centers on tracing an application through a program's process, and the positives and "red flag" issues for which program personnel should watch.
  

  New AFP Program Directors/Lending Basics Conference Call Series: -Second call - Wednesday, May 25th at 1:00pm Eastern (2011) -- Available formats: mp3
  Continuing the series for new AFP directors, this conference call focused on customer service. The scope of "customer" was explored, as well the manner in which to provide excellent customer service. The recording of this call may be reviewed, and is available here in an MP3 format.
  

  New Telework Program Directors Conference Call Series:- Fourth Call - Tuesday, May 24th at 1:00pm Eastern (2011) -- Available formats: mp3 word
  Wrapping up the series of conference calls for directors new to Telework Programs, the fourth scheduled call focused on the findings of the Top Performers workgroup of the Telework Initiative in 2010. The identified Keys to Success were reviewed in greater detail. The publication is listed in Word format, and the recording of this discussion is available for review in an MP3 format.
  

  Telework New Directors Series: Microdevelopment Organizations - April 5, 2011 (2011) -- Available formats: word ppt mp3
  Kathy Gilman, from the Washington Access Fund, presents on microdevelopment and microenterprise organizations. The discussion includes how these groups can be utilized within a telework loan program.
  

  Telework New Directors Series: The Technical Assistance Circular (TAC) - March 14, 2011 (2011) -- Available formats: mp3
  During this installment of the Telework New Director Series, Rob Groenedaal from RSA and Kathy Gilman from the Washington Access Fund discuss the RSA Technical Assistance Circular (TAC) for Telework Programs. Questions and answers from the invited audience are included.
  

  Introduction to MicroMentor - February 9, 2010 (2010) -- Available formats: rtf other
  MicroMentor's helps microenterprise organizations quickly and easily connect clients with high-value business expertise and industry-specific knowledge. MicroMentor’s services may be a means to expand Telework programs’ service offerings, and help borrowers access a vast network of local and national business volunteers.
  

  Supporting Borrowers for Successful Businesses - July 28, 2010 (2010) -- Available formats: txt mp3
  Welthy Soni-Myers, director of the Virginia Microenterprise Network, presents strategies that have been used to support businesses to ensure their success, once the Telework loan has been provided.
  

  Supporting Borrowers for Successful Businesses - July 28, 2010 - Power point (2010) -- Available formats: ppt
  This presentation looks at what happens after the loan has been provided - to ensure it is paid back. The presentation coers loandocuments, the importance of visits to the new business and the encouraging the use of mentors and peer supports. It also stresses the importance of the loan program reviewing financial information and offering ways to correct the course of the business if necessary.
  

  Telework Top Performers on Policies and Products - February 16, 2010 (2010) -- Available formats: rtf mp3
  The top performing Telework programs discuss innovative loan products and approaches to policies they have taken to help boost the utilization of their loan funds. Strategies discussed included varied repayment schemes such as quarterly, annual or interest-only payments, as well as loan products that combine Telework funds with VR funding, SBA loans, and PASS plans.
  

  Telework Top Performers on Staffing - March 16, 2010 (2010) -- Available formats: rtf mp3
  The top performing Telework programs share strategies on staffing programs effectively. Strategies to utilize existing staff resources are provided as well as sugestions about other infrastructure components that help programs become successful.
  

  Telework Top Performers on Training and Supports - January 22, 2010 (2010) -- Available formats: rtf mp3
  This call focuses on ways in which Telework programs have developed loan-ready borrowers by providing a range of support services including: business plan development, mentoring services, financial education, benefits planning and other supports. The group discussed different approaches to providing such help, including useful collaborative opportunities.
  

  Bi-Monthly Telework Teleconference, September 9, 2009 (2009) -- Available formats: rtf other
  Telework programs were presented with a challenge to pump up the volume of loans for FY 2010 by 40% over 2009 levels. NATTAP’s plan for technical assistance to reach that goal were discussed, as well as some of the strategies that loan programs are now pursuing to boost their volumes.
  

  Collecting on Bad Debt: Lessons from AFP and Telework Programs (2009) -- Available formats: html
  A resource document with links to useful information
  

  Collections: The Bottom Line - December 8, 2009 (2009) -- Available formats: rtf mp3
  This teleconference was an opportunity to hear from a panel of AFP programs regarding collecting on defaulted loans. A representative of the collections industry, Chad Echols of Hamilton, Martens & Ballou of Rock Hill, South Carolina, provided an overview of the general process of collecting on past due account and the different approaches a lender or guarantor can take to pursuing collections, as well as some of the legal considerations to keep in mind. Milissa Gofourth of the Oklahoma AFP, and Kathy Gilman from Washington then explained the different processes they use to pursue debt, and advantages and disadvantages of each approach
  

  Demystifying Titles - November 20, 2009 (2009) -- Available formats: rtf mp3
  Todd Wysocki, president of Michigan Auto Title Services, joined us for this teleconference to discuss issues around titles to vehicles loan programs finance. Mr. Wysocki gave an overview of the process to secure a clean title to a vehicle. He also provided definitions to key terms around titles, and, during a lively question and answer, helped to several specific issues faced by programs
  

  Getting Ready for Telework Data Collection – October 27, 2008 - Transcript (2009) -- Available formats: rtf mp3
  This teleconference focused on the data that needs to be collected under the newly approved Telework data collection instrument and how Telework programs can determine what to collect. Presenters Rob Groenendaal, RSA and Nancy Meidenbauer, NATTAP.
  

  Introduction to Microenterprise (2009) -- Available formats: ppt rtf
  This presentation defines microdevelopment, describes what a typical MDO might be like, the client demographics and the amounts of th eloans. It discussed who provides microenterprise development services and offers some funding sources and data on success.
  

  Self Employment Resource Network - Teleconference -February 25, 2009 (2009) -- Available formats: rtf mp3
  Eric Guidish of the Illinois Telework Program, and Dave Porter of the Self-Employment Resources Network (SERN), discuss their collaboration to provide mentoring services to entrepreneurs with disabilities. Additional support services offered to Telework clients are discussed.
  

  Telework Top Performers on Partnerships - December 14, 2009 (2009) -- Available formats: rtf mp3
  This call focuses on the partnerships that programs have established that have enabled them to increase the number of applicants seeking Telework loans, develop applicant loan readiness, and foster borrowers' eventual success, including: Vocational Rehabilitation, Independent Living, agricultural contacts such as AgrAbility projects, Small Business Development Centers other employment-related organizations, and more.
  

  AFP Evaluation Study by Woodstock Institute - Power Points (2008) -- Available formats: ppt
  This powerpoint provides an overview of the study that the Woodstock Institute conducted ion the AFPs. It provides findings inclduing an analysis of program characteristics. Case studies are also included.
  

  Credit Builders Alliance - April 23, 2008 (2008) -- Available formats: rtf mp3
  This teleconference features Vikki Franks and Emily Carpenter of the Credit Builders Alliance, an alternative credit reporting service, who discuss credit reports and credit scores. They share tools and strategies for building credit from CBA’s credit builder toolkit.
  

  Credit Builders Alliance - April 23, 2008 - Power point (2008) -- Available formats: ppt
  This presentation discusses new ways to build credit through non traditional credit reporting mechanisms.
  

  Getting Ready for Telework Data Collection – October 27, 2008 - Powerpoint (2008) -- Available formats: ppt
  This presentation provides an introduction to the new data collection instrument that Telework programs will be using. It shows how the instrument is similar to the AFP instrument but highllights additional questions on leveraging funding, type of equipment purchased, and employment status. There is even a follow-up survey one year afater the loan is disbursed.
  

  Marketing Borrower Support and Measuring Success - April 14, 2008 (2008) -- Available formats: rtf mp3
  This teleconference highlights how loan programs can market their services to their borrowers and potential applicants. Patti Lind facilitates group discussion to look at how to determine the impact of these services on your program.
  

  Marketing Borrower Support and Measuring Success - April 14, 2008 - Power point (2008) -- Available formats: ppt
  This presentation looks at how to market the borrower supprt services thatyour program provides and how to estblish metrics that can evaluate your success. It describes both direct and indirect marketing and also long term outcomes, such as the impact on the portfolio and demographics of borrowers, of successful service provision.
  

  Setting Up Borrower Support Services Internally - March 17, 2008 (2008) -- Available formats: rtf mp3
  Patti Lind facilitates the discussion around how a loan program can use in-house expertise to set up services for borrowers. Discussion includes looking for funding sources and staffing the services.
  

  Setting Up Borrower Support Services Internally - March 17, 2008 - Power point (2008) -- Available formats: ppt
  This presentation looks at how a loan program can provide services to borrowers internally. It examines the expertise in house and how a loan program can gauge current as well as future needs. It also discussed the importance of staffing up to provide services and funding sources for the se services.
  

  Setting Up Borrower Support Services with Partners - February 25, 2008 (2008) -- Available formats: rtf mp3
  Patti Lind facilitates the discussion around finding partners that offer support services and offers ways to partner with them. Participants describe some of the support services in their states and how borrowers could benefit from them.
  

  Setting Up Borrower Support Services with Partners - February 25, 2008 - Power point (2008) -- Available formats: ppt
  This presentation explores the services of external partners that can be provided to borrowers. Determining the services needed and potential partners are discussed.
  

  Telework Data in the MIS (2008) -- Available formats: ppt
  This presentation shows how a telework program uses the MIS to enter data annually.
  

  The Current Economic Environment- One Perspective - November 24, 2008 (2008) -- Available formats: rtf mp3
  Mark Pinsky from Opportunity Finance Network addresses the current economic climate and its impact on non-bank lenders, including AFPs and Telework Loan Programs. He discusses changes that likely will occur - such as increase risk of loss and tighter lending standards, and how these changes may affect the way loan programs operate.
  

  What are Borrower Supports and Why are They Important - January 28, 2008 - Power point (2008) -- Available formats: ppt
  This presentation describes the challenge of offering supports and the benefits of having more bankable borrowers because of supports. It provides some examples of supports that can be offered to the applicants and borrowers and the impact that good service can have on the loanprogram; it also discusses enlisting Board support for the new services.
  

  What are Borrower Supports and Why are They Important? - January 28, 2008 (2008) -- Available formats: rtf mp3
  Loan programs often offer borrower supports, such as financial literacy training, credit counseling, and pre-loan qualifying to their customers. In this first call in the series, participants discuss the various supports that loan programs could offer and the benefits of these services to both the customers and the loan programs. Patti Lind from the Abilities Fund facilitates the discussion.
  

  Findings from Telework Research Projects - March 21, 2007 - MITE (2007) -- Available formats: rtf
  The presentation describes the research studies and results that MITE had encouraging telecommuting and providing education and other supports to individuals to help them succeed.
  

  Findings from Telework Research Projects - March 21, 2007 - ODEP Overview (2007) -- Available formats: pdf
  This presentation provides an overview of the telework research studies that the U.S. Department of Labor, Office of Disability Employment Policy (ODEP) sponsored.
  

  Findings from Telework Research Projects - March 21, 2007 - VCU (2007) -- Available formats: pdf
  This preentation highlights the research that VCU conducted on people with disabilites who telecomute.
  

  Findings from Telework Research Projects - March 21, 2007 - Workplace (2007) -- Available formats: pdf rtf
  This presentation describes the research survey results that the Workplace conducted and the compilation of resources that the project is engaged in.
  

  Indirect Cost Rates - October 30, 2007 (2007) -- Available formats: rtf mp3
  This presetation focused on what the indirect cost rate is, why programs need to have one, and how it is calculated.
  

  Individual Development Accounts - Establishing an IDA - March 20, 2007 (2007) -- Available formats: rtf mp3
  Megan O'Neil from the World Institute on Disability (WID) and Abby Cooper with the Washington State Department of Vocational Rehabilitation discuss the pros and cons of a loan program establishing its own IDA. They also address sources for match funds for the IDA and key organizational structures that need to be in place as well as critical partnerships that need to be fostered.
  

  Individual Development Accounts - Establishing an IDA - March 20, 2007 - Power point (2007) -- Available formats: ppt
  This presentation describes how a loan program could establish its own IDA program. It discusses the benefits and funding sources for such a program.
  

  Individual Development Accounts - Partnering with Existing IDAs - February 20, 2007 (2007) -- Available formats: rtf mp3
  Megan O'Neil from the World Institute on Disability (WID) provides a thorough overview of individual development accounts (IDAs) - what they are, how they work, and what federal rules guide and limit IDAs. She gives guidance on how loan programs can partner with existing IDAs to blend funding sources so that people with disabilities can obtain the AT they need.
  

  Individual Development Accounts - Partnering with Existing IDAs - February 20, 2007 - Handout (2007) -- Available formats: rtf
  Megan O'Neil from the World Institute on Disability (WID) provides a thorough overview of individual development accounts (IDAs) - what they are, how they work, and what federal rules guide and limit IDAs. She gives guidance on how loan programs can partner with existing IDAs to blend funding sources so that people with disabilities can obtain the AT they need.
  

  Individual Development Accounts - Partnering with Existing IDAs - February 20, 2007 - Power point (2007) -- Available formats: ppt
  This presentation looks at the fundamentals of IDAs and how a loan program can tap into existing programs to partner with them to offer IDAs. It discusses advantages and barriers.
  

  Lessons Learned from Vehicle Loans - April 16, 2007 (2007) -- Available formats: rtf mp3
  This is a discussion by Jason Luciano from the Massachusetts AFP, Susan Tachau from the Pennsylvania AFP and Dave Matheis from the Kentucky AFP about the lessons they have learned about providing vehicle loans. The conversation, facilitated by Stan Provus, explores how a loan program decides to offer loans for the purchase of vehicles, what policies including those related to underwriting need to be in place, what special procedures should be followed for these types of loans and what to do if a loan has been written off and the vehicle repossessed.
  

  RSA Question and Answers on Indirect Cost Rates (2007) -- Available formats: rtf
  This provides answers on how to calculae an indirect cost rate, how to submit a rate for approval, and other questions such as how occupancy costs affected indirect, what the definition is of equipment, and how subcontractors are treated related to indirect.
  

  Using the PASS for AT Loans (2007) -- Available formats: ppt pdf
  Explains what the PASS Program is, and how it can be used to fund AT.
  

  Managing Your Loan Funds - August 3, 2006 (2006) -- Available formats: rtf mp3
  This call focuses on techniques to managing your funds including manual accounting and software based accounting. Patti Lind and Todd Weber of the Iowa Abilities Fund are the presenters.
  

• Webinars

  Introducing the RESNA Catalyst Project New Website - Focus on AFP/Telework Resources - April 6, 2011 (2011) -- Available formats: word external
  The RESNA Catalyst Project rolls out its new Website (www.resnaprojects.org) via a series of two webinars. This Webinar highlights features of interest to financial loan programs. An external link goes to the archived webinar. Use CATWEB462011 as the recording ID, there is no Key required
  

  Introducing the RESNA Catalyst Project New Website - Focus on AFP/Telework Resources - Powerpoint (2011) -- Available formats: ppt
  This power point describes the key features of the RESNA Catalyst New website, with a focus on AFP and Telework resources.
  

  Real Economic Tour - Power points (2011) -- Available formats: ppt
  Johnette Hartnett, National Disability Institute, describes the real economic tour.
  

  Using Tax Benefits and Credits - IRS (2011) -- Available formats: ppt
  Several Tax credts are explained, including the earned income tax credit.
  

  Using Tax Benefits and Credits as a Catalyst for Economic Independence for People with Disabilities -Transcript for February 17, 2011 (2011) -- Available formats: rtf
  Johnette Hartnett, National Disability Institute; Don Dill, Internal Revenue Service; and Jackie Wilks-Weathers, Georgia Center for Financial Independence & Innovation discuss several tax services and initiatives that might benefit clients needing Assistive Technology.
  

  Welcome to the RESNA Catalyst Project New Website (2011) -- Available formats: word
  This document describes some of the features of the RESNA Catalyst new website.
  

• Meetings

  2011 Best Practices Agenda (2011) -- Available formats: word
  Revised BPI draft agenda
  

  Access Loan New Mexico (2011) -- Available formats: word
  Access New Mexico document
  

  BPI Data Title I 2008-2010 (2011) -- Available formats: xls
  Handout of Excel sheet for BPI/Title I Data
  

  Innovations in Telework Programs - Washington State (2011) -- Available formats: ppt
  Kathy Gilman's powerpoint
  

  List of Participants (2011) -- Available formats: word
  participants for the BPI
  

  MIS Data 2008-2010 (2011) -- Available formats: xls
  Spreadsheet of MIS Data for Loan Program Data presentation
  

  New Mexico Mailout (2011) -- Available formats: other pdf
  Mailout material for New Mexico
  

  New Mexico Map Information (2011) -- Available formats: other pdf
  Map breakout from New Mexico
  

  Program Review: Lessons for Program Improvement (2011) -- Available formats: ppt
  Powerpoint for Program Improvement session
  

  Quality Indicators for Financial Loan Programs (2011) -- Available formats: ppt
  powerpoint
  

  Registrant Memo of Information (2011) -- Available formats: word
  Memo for those who registered for the BPI
  

  2009 Telework Forum - Agenda (2009) -- Available formats: rtf
  This is the agenda of the 2009 Telework Forum held at the Hyatt Regency Crystal City in Arlington, Va May 15-16, 2009.
  

  2009 Telework Forum - List of Participants (2009) -- Available formats: rtf
  This is the List of Participants for the 2009 Telework Form
  

  Federal Funding Sources for Microenterprise Development (2009) -- Available formats: pdf
  This lists common funding sources, primarily federal programs that provide funding to microlenders.
  

  Funding for Microenterprise Development Organizations (2009) -- Available formats: rtf
  List of current and potential funders of microloan programs.
  

  2008 Telework Forum - Agenda (2008) -- Available formats: rtf
  Agenda for the 2008 Telework Forum conducted at the Hyatt Regency Crystal City in Arlington, Virginia June 25-26, 2008
  

  2008 Telework Forum - List of Participants (2008) -- Available formats: rtf
  This is the list of participants for the 2008 Telework Forum.
  

  Self Employment Resources (2008) -- Available formats: rtf
  This listing ofers a wealth of resources to assist the telework loan program and its borrowers in areas including assessments, business plan development, financial, funding, legal, and more.
  

  Specialized Workshop for Financial Loan Programs - Agenda (2008) -- Available formats: rtf
  This is the agenda for the May 2008 meeting on program review and data collection for financial loan programs.
  

  Specialized Workshop for Financial Loan Programs - List of Participants (2008) -- Available formats: rtf
  This is the list of participants for the May 2008 meeting
  

  Work Incentives Planning and Assistance (2008) -- Available formats: ppt
  This presentation looks at the WIPA program. It describes the differences between SSI and SSDI and how each has benefits that are affected by financial loans and work. It includes ways that a loan program can work with WIPA centers and how to link to these programs.
  

  2007 Telework Forum - Agenda (2007) -- Available formats: rtf
  Agenda for meeting at the Adam's mark Hotel in Denver, Colorado May 21, 2007.
  

  2007 Telework Forum - List of Participants (2007) -- Available formats: rtf
  This is the list of participants for the 2007 Telework Forum.
  

  Board/Committee Development Power Point (2007) -- Available formats: ppt
  This powerpoint describes the role of the loan program board, the role of the members of the board, and how to recruit members and retain them on the loan program board
  

  Implications for Providing Loans for Home-Based Employment (2007) -- Available formats: ppt
  Two representatives from Telework loan programs look to the new TAC and the research findings to identify implications for their own loan programs.
  

  Who are the Home-based Teleworkers? (2007) -- Available formats: pdf
  This presentation highlights the findings oif research studies conducted by MITE on teleworkers with disabilities. It looks at the individuals and the characteristics of the companies that hire these workers. It also describes the supports needed by these workers.
  

  Who are the Self-Employed? (2007) -- Available formats: ppt
  This presentation provides information gathered by the Washington program through surveys of its telework borrowers.
  

  Working with Credit Unions (2000) -- Available formats: ppt rtf
  A presentation on the benefits and disadvantages of using a credit union as a lending partner. Describes similarities to and differences from traditional banks.
  

• Organizational Resources

  Directory of IDA Programs (2010) -- Available formats: external
  Directory of IDA Programs - A searchable database compiled by CFED
  

  MicroMentor.org (2010) -- Available formats: external
  MicroMentor.org - A resource that connects microentrepreneurs with mentors with experience appropriate to their business. Microenterprise development organizations can become an affiliate, and receive additional services such as outcome tracking.
  

  List of hearing aid resources (2009) -- Available formats: rtf
  This document was referenced in the June 8, 2009 New Directors Series Call #1 "Customer Service is our Goal"
  

  Possible Sources for Financial Literacy Education Funding (2009) -- Available formats: rtf
  This document lists sources of funding for financial literacy training.
  

  American Association of People with Disabilities (AAPD) Low-Interest Loans (unknown) -- Available formats: html
  One of the benefits of membership in AAPD, is that its members can join the Digital Credit Union and potentially qualify for low interest loans to purchase assistive technology, vans and other equipment.
  

  Association of Blind Citizens (unknown) -- Available formats: external
  The Association of Blind Citizens has established an Assistive Technology Fund to cover 50% of the price of adaptive devices or software. Applicants can apply during the three grant periods (June, September, and December) each year. There are limits on the price of the device and family income.
  

  Bank of America Access Loans (unknown) -- Available formats: html
  For vehicles and home modifications
  

  National Credit Union Adminstration (unknown) -- Available formats: external
  This is the national office for credit unions
  

  National Federation of Community Development Credit Unions (unknown) -- Available formats: external
  This is a national association of community development credit unios.
  

  Rural Housing Repair and Rehabilitation Loans (unknown) -- Available formats: html
  Rural Housing Repair and Rehabilitation Loans are loans funded directly by the Government. These loans are available to very low-income rural residents who own and occupy a dwelling in need of repairs. Funds are available for repairs to improve or modernize a home, or to remove health and safety hazards. This loan is a 1% loan that may be repaid over a 20-year period.
  




RESNA Catalyst Project
1700 North Moore Street, Suite 1540
Arlington, VA 22209-1903
Phone: 703/524-6686  Fax: 703/524-6630  TTY: 703/524-6639
Email: Catalyst@resna.org  http://www.resnaprojects.org/