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Customer Service is Our Goal

Description: The first in a series designed to enable new directors to quickly acclimate their positions. This session's focus is on leveraging outside sources of support for borrowers, and the role of AFPs in helping them develop financial stability. Several archetypes of borrowers, and possible solutions to their needs were discussed.
Author: NATTAP
Year: 2009
Parent: New Directors Series
Audience: General Public
Keywords: Loan Processing, Marketing, Referrals, Teleconference
Document Type: Marketing Materials,Training Materials,Teleconferences
Available Formats: ppt rtf mp3