Application Completion Assistance

I am interested in hearing from any of the Telework funds that have used ILC's or similar disability partners as a location to refer an applicant to get help completing a Telework application. When it comes to filling out the business plan, we seem to lose a few applications from getting into our office. Our thought was to have referral locations across the state to help these applicants get the paperwork completed and into our office. If you have used this type of assistance, what results did you find? If you found success with this arrangement, what helped it be successful?

Hi Eileen, this is Joey from Virginia. We have a long history with our 16 CILs assisting our customers with application assistance. We call it consumer counseling. It is intended for folks who have difficulties completing the app and we ask the peer counselor to email me for pre approval. We reimburse the CIL up to 4 hours for their assistance at the Rehab. Services rate for peer counseling. To be reimbursed we must receive a complete application and it must go to loan committee, regardless of decision. It is very helpful to both parties and not utilized as much as you might expect. I can email you the guidelines, just send me a request at joey.wallace@atlfa.org. Good luck