State Device Loan Programs - Descriptors
Devices in the loan pool also made available for
State name Page identifier [A] Type of Program [B] Targeted types of consumers and/or devices [C] Targeted Agency, or Program Purpose [W] Supports provided [Y] Delivered to consumer [X1] Device demonstrations [X2] Evaluations and assessments [X3] Training [X4] Public awareness
Alabama 1 of 1 A When a device is loaned to a consumer, our subcontract partners provide basic instructions on operation, safety, care and demonstrate the use of the device with each consumer and/or family member. All equipment loaned to consumers is in working condition for the purpose (s) needed. Consumers are aware that, in most instances, the equipment is used and proceed to sign a Hold Harmless agreement stating that they will not hold the subcontractor, STAR or its lead agency liable for any injury that may be sustained while using the loaned item. Consumers also understand that when the equipment is no longer needed that it is their responsibility to return the equipment in the same condition as when it was borrowed. Consumers are advised to notify the reuse center staff of any problems and/or repair issues that are experienced with the device so that it can be returned to the center or farmed out to appropriate vendors and/or experts for the needed repairs. The consumer picks up the device at a designated site YES No No No
Alaska 1 of 1 A Program targeted for specific devices: The loan program is primarily available for AT for vision (low-vision), deaf/hard of hearing, communication, computer access, switches, and environmental controls. Software is loaned out occasionally but the preference is that the individual comes in to the demonstration center to try out the software and receive training and support. The center does not have the luxury to lend out multiple computers with software on them, although it is done in specific instances. Generally the software is made available at the Independent Living Centers Demo Centers. The targeted consumers are based on those who need the above specific devices. Other agencies in the state provide loans of AT for mobility, recreation, daily living and their staff have more of an expertise in those areas. N/A Consumers / family members / health providers are provided with a tutorial as to how to use the device and are given a manual to help them. If they need additional training in the use of the device they are provided additional training. It is the hoped and requested that the individual who will be supporting the consumer also receive a tutorial or training. Phone numbers are provided for technical assistance. Follow-up phone calls may be made based on the individual and the device. The consumer picks up the device at a designated site YES YES YES YES
Arizona 1 of 2 A AzTAP's assistive technology specialists will discuss through face to face, phone or email communications the borrowers needs and will provide demonstration or training upon request The device is shipped via mail or other commercial delivery YES YES YES YES
Arizona 2 of 2 C AzTAP has a contract with the Arizona Department Education to operate an assistive technology loan program for all public schools in Arizona. The program provides at no cost, a wide variety of assistive technology devices, equipment, software and professional development materials to school personnel in order to improve access to assistive technology for students with disabilities. The program offers short-term (4 weeks) loans of assistive technology to be used for the following purposes: consideration/assessment as part of the IEP development process or IEP recommendations; classroom implementation on a time limited basis, temporary loaners during device repair or while waiting for funding; provide an accommodation for a student on a short-term basis; and, professional development (teacher training, skill development, etc). This program is not intended to provide long-term use of equipment either for student specific or classroom use. School districts enroll in the program on a yearly basis (a designated administrator completes a written agreement form) and are then able to have school staff use the program. Borrowers complete and submit a written loan request form. All borrowers must sign a loan form agreeing to be responsible for the equipment/devices while in their possession and/or to replace/repair the borrowed equipment if lost, damaged or stolen. Our staff processes the requests and sends the devices(s) via express carrier to the school or district. AzTAP pays all shipping costs. We maintain a large inventory of devices available for loan and these items can be searched and viewed through an online database. We work very closely with the assistive technology specialists at the Arizona Department of Education to help borrowers select and use the devices to best support their students. We track data about the type of devices borrowed, their purpose and outcomes. All devices sent from the loan inventory come with manufacturer's instructions and also typically include a user friendly "cheat sheet" of instructions. Staff is available to communicate with the borrower about the types of devices that may suitable to borrowing based on student needs and will refer them to Department of Education AT specialists who can provide more indepth training and support. The device is shipped via mail or other commercial delivery YES YES YES YES
Arkansas 1 of 1 A ICAN AT4ALL staff will work with borrowers to assure that devices are appropriate to individual needs. Borrowers will receive orientation on the general use of borrowed devices and be encouraged to contact ICAN AT4ALL for follow-up assistance, if needed during the loan period. Notices will be issued to borrowers reminding them of the upcoming due date for returning equipment and extensions will be possible, where appropriate. While AT Act funds will not be spent for assessment/evaluation services, ICAN AT4ALL staff may perform assessment and evaluation activities for recipients of loaned devices where alternative funding is available to reimburse the costs of these services. The consumer picks up the device at a designated site YES YES YES YES
California 1 of 1 A The regional sites provide some training on the equipment when possible. The device is shipped via mail or other commercial delivery No No YES YES
Colorado 1 of 1 C This program provides access to equipment for informed decisions, evaluations, training, and temporary use during repairs for school-age population. All loans are provided through trained clinicians to ensure successful training and use of device. The device is shipped via mail or other commercial delivery YES YES YES YES
Connecticut 1 of 4 C n/a The AT Lending Library has an inventory of various low to mid-range education-related, communication and alternative access Assistive Technology devices, such as alternative keyboards and mice, simple communication devices, and switches. These devices are loaned out to educators or professionals in the school systems, Birth to Three program, and rehabilitation facilities who are members of the NEAT Center. The devices are used by the professionals, by students or adults with disabilities who need the device(s) for trial, for an evaluation or as a short-term accommodation. The length of the loan is from 2 to 6 weeks. The AT Lending Library can be found at www.neatmarketplace.org. It is expected that the educator or professional who is taking out an AT device loan is familiar with the device or a similar device. If the person requests an overview, staff will go over the various features of the device. Information such as the manufacturers website is provided with the loan so that the borrower may access the user manual. The borrower is encouraged to call the Lending Library staff with questions or difficulties that may arise during the loan period. The consumer picks up the device at a designated site YES YES YES YES
Connecticut 2 of 4 C n/a Eight Mimio interactive whiteboard devices were purchased through Statewide AT Program funds for the purpose of device loans to school systems to help create an interactive learning environment for students. Schools can borrow the Mimio device at the beginning of the school year or any time thereafter and must return the device at the end of the school year. Loans are made to schools on a first come, first serve basis. Schools that are participating in the AT School Swap (the AT Exchange for schools) get priority for the Mimio loan. Borrowers of the Mimio device must participate in a face to face 3-hour training where they receive an overview of the device. Borrowers learn how to connect the Mimio device to a computer and projector, learn the basic features of the hardware and software and are given the instructions that come with the device. They are given an opportunity to use the device during the training and discuss how they plan to use it in their classroom to review any potential issues. Borrowers are given contact information for the Statewide AT Program where they can call for assistance to troubleshoot any difficulties. At the completion of the training the borrowers sign for and leave with the Mimio device. A follow up email and/or phone call is placed approximately 2 weeks after the training to see if the device is being used and if there are any questions or additional support needed. Follow up emails and/or phone calls are made approximately every 3 months thereafter. If the Mimio device is not being used or is no longer needed, it can be returned to the Statewide AT Program at any time before the end of the school year to be loaned out to another school. The consumer picks up the device at a designated site No No YES YES
Connecticut 3 of 4 C n/a The Computer AT Loan Program (CATLP) is operated out of a sub-contractor (Southern Connecticut State Universitys Center for Adaptive Technology  SCSU). SCSU has used the Statewide AT Program funds to purchase several laptops, a Mac laptop, a tablet pc, and several desktop computers. The machines are loaded with a variety of commonly used adaptive software such as Dragon Naturally Speaking, DonJohnston SOLO, Kurzweil, WordQ, and more. The computers are available for loan for up to six (6) weeks to Connecticut Schools. The computers are to be used for software evaluation purposes by school staff; as a device trial to determine appropriate adaptive software for use by students with disabilities, or if necessary, as a temporary replacement for a student with a disability to use while their own machine is on order or being repaired. The main goal of the program is to help schools decide on appropriate assistive technology in order to make more effective purchase decisions and reduce the abandonment of assistive technology devices. The school staff who applies for the CATLP must pick up the computer from SCSUs Center for Adaptive Technology. At the time of pickup a demonstration on the usage of the machine and appropriate software is provided, if needed. Training materials, from the manufacturer and training materials, including videos, created by the Center for Adaptive Technology will be provided to the individual. During the life of the loan, individuals can contact the CATLP with any questions they may have about the usage of the assistive technology. All computers come with an onsite repair warranty (in the case of the laptops accidental coverage is also provided). If something happens to the machine, the manufacturer will provide next day, onsite support. The consumer picks up the device at a designated site No YES No YES
Connecticut 4 of 4 B Students with Disabilities who are registered at the Southern Connecticut State University (SCSU) Disability Resource Center may request a loan of a laptop or desktop computer with necessary adaptive software for the academic year. In the case of a student who requests a computer loan and who is working with the general VR program or VR program for the Blind, the SCSU Center for Adaptive Technology will check to see if the student is receiving a computer from that program as part of their Employment Plan and check the time frame prior to giving a loan so as not to provide a duplicate service. Students who receive a computer loan through SCSU Center for Adaptive Technology must agree to share their grades and study habits (via an interview with SCSU staff) to demonstrate the impact of their use of Assistive Technology. Loans are provided by the SCSU, Center for Adaptive Technology. Inventory was purchased through Statewide AT Program funds. Computer loans to students with disabilities are currently limited to students that attend SCSU. n/a Students who borrow a computer with adaptive software through this loan program, must attend SCSU and may access support through the Center for Adaptive Technology. Supports include evaluation of the students computer access needs, training on assistive technology, and providing a supportive, accessible working environment for students with disabilities. Training materials from the manufacturer and created by the Center for Adaptive Technology, such as training guides and video tutorials are provided to the borrowers. Additionally, borrowers must be registered at the SCSU Disability Resource Center where they can receive one on one support, learn study skills, address disability-related issues and discuss difficulties with the computer loan. All computers come with a 4-year onsite warranty and all laptops include 4-year accidental damage coverage. In case something happens to the computer, the student is required to bring it back to the Center for Adaptive Technology and the manufacturer will provide next day onsite support. The Statewide AT Program can also provide the support of a Tech Mentor, if necessary, to help support the borrower in the use of the new hardware and adaptive software. The consumer picks up the device at a designated site No No YES YES
Delaware 1 of 1 A Our device loan program involves an in-person visit by the borrower or his/her representative to the ATRC to receive the device and complete the required documentation. This provides an opportunity for DATI staff to explain the operation of the device and to review all components/accessories being loaned with the primary product. Loan periods are two weeks in duration, but may be extended if there is no one on the waiting list for that particular piece of equipment. The consumer picks up the device at a designated site YES YES YES YES
District of Columbia 1 of 1 A Borrowers are able to call and receive information about available devices and then visit the DCATRC to pick up the device(s) they wish to use. The manufacturers instructions or a quick reference sheet will be available upon request. Shipment of the devices within the city is available for a nominal charge. Borrowers are required to complete an application which outlines the responsibility of the device loan equipment. Loans are generally limited to a maximum of five devices at a time, and the term of the loan will be for up to a four week period, with extensions available upon request. The consumer picks up the device at a designated site YES YES YES YES
Florida 1 of 1 A All Florida Regional Demonstration Centers provide demonstration and training support for consumers and their families. The device is shipped via mail or other commercial delivery YES YES YES YES
Georgia 1 of 1 A Some devices available for loan may require specialized support for use. In these cases, the person requesting the loan will be asked to identify who recommended the device and who will provide support during the loan period. Support persons may include Assistive Technology Practitioners, Assistive Work Technology staff, vocational rehabilitation counselors, teachers, occupational therapists, speech-language pathologists, physical therapists, home health staff, centers for independent living staff, etc. The participant may request a maximum of three (3) devices at any one time. The length of the device loan is two to four weeks with the possibility of extension. Multiple subcontractors are used and they set their own policies YES YES YES YES
Guam 1 of 1 A Guam System for Assistive Technology will provide device demonstrations and technical assistance as needed to ensure a successful loan. The consumer picks up the device at a designated site YES YES YES YES
Hawaii 1 of 1 A Comprehensive demonstrations, phone support, if local to ATRC main office  on site support. The device is shipped via mail or other commercial delivery YES YES YES YES
Idaho 1 of 1 A N/A N/A The IATP provides statewide equipment loaning services utilizing its subcontractors and partners as part of its array of State Level activities. These services are designed to provide opportunities for consumers to try out devices before expensive purchases are made and to fill short term needs for equipment. The project provides an array of support to ensure that technology users have a successful experience with the devices they borrow from us. First, staff perform regular repair and maintenance of the equipment held in our equipment libraries across the state. There is a regular protocol for ensuring that equipment is ready to use when it is shipped to consumers. Second, consumers are supported in learning how to set up the equipment. Consumers can receive technical assistance either in person, by email, or by phone. Once the equipment is ready to use and consumers begin to learn more advanced features, they can access a number of online training opportunities. The project provides regular webinars that are archived on the Idaho Department of Education Training Clearinghouse website (http://itcnew.idahotc.com/dnn/). The project also supports an AAC Summer Camp designed to improve access to communication technology for students with disabilities. The Camp provides an excellent opportunity for AAC users to have a successful experience among their peers and adults. The camp is held in Boise and is a collaboration between the IATP, Elks Rehabilitation Hospital, Idaho State University, and the Idaho Center for Assistive Technology (formerly UCP). The device is shipped via mail or other commercial delivery YES YES YES YES
Illinois 1 of 1 A IATP's Device Loan Coordinator is available to provide assistance with devices via phone, email or in person. If an issue is beyond the coordinator's knowledge she will involve one of IATP's Assistive Technology Specialist or the Director of Management Information Service for technical assistance. In addition, IATP maintains a statewide AT Resource list of therapists and AT Specialists that is made available to consumers so that they can access more local supports if needed. IATP does not endorse any one of the individuals on the list and suggests that the customer formulates questions in advance to make sure the resource can provide them with the quality and appropriate services. The device is shipped via mail or other commercial delivery YES YES YES YES
Indiana 1 of 1 A Basic device overviews are provided as part of device demonstration activities and/or as part of in-person consultation or telephone consultation. Instruction booklets are included with devices as available. If additional or in-depth intervention is required, a referral is made to an appropriate source (trained professional and/or vendor). The consumer picks up the device at a designated site YES YES YES YES
Iowa 1 of 2 B The Disability Resource Library (DRL)at the University of Iowa Center for Disablities and Development (CDD) offers device loans to consumers of all ages, but primarily children. The devices loaned focus on a limited number of switches, augmentative communication, educational software, and computer adaptations. In most cases, the devices have been demonstrated to the consumer by the CDD Educational Clinic or Area Education Agency staff. Because of limited funding, IPAT is only able to support a very limited device loan program. It was decided to support the DRL program for several reasons: many vendors of device for activities of daily living provide free or rental trial use of devices; the range of employment devices is too large to physically host or financially support at current funding levels; the Department of the Blind and School for the Blind have inventories of equipment for demonstrations, loan or trial use; the Area Education Agencies (AEA) have device loans available for students but needed more; there is already and ITS/communication demonstration/loan program in the state; and finally it made sense to build on the on-going DRL loan program. Every device is sent out with manufacturers instruction booklet and materials. In most cases the devices have been demonstrated to the consumer and family as part of a clinical assessment by professional staff at the Center for Disabilities and Development or the Area Education Agencies. Any questions or problems would be forwarded to the clinicians or device vendor to answer. The device is shipped via mail or other commercial delivery YES YES YES YES
Iowa 2 of 2 B The Iowa Easter Seals device loan program offers a limited device loan program to consumers of all ages for devices focused on activities of daily living. Expanding the existing Iowa Easter Seals Demonstration Center to provide device loans made fiscal sense. It also has a new specialized collection of devices for children with Autism that was funded by another entity. Because of limited funding, IPAT is only able to support two device loan programs. In addition, the range of employment devices is too large to physically host or financially support; the Department of the Blind and School for the Blind have inventories of equipment for demonstrations, loan or trial use; the Area Education Agencies (AEA) have device loans available for students; there is already a state ITS/telecommunications demonstration and loan program; and finally the CDD DRL loan program covers computer adaptations, switches and augmentatvie communication devices. This device loan program aligns with many state projects promoting aging in place, transitioning from institutions and transitioning to adult settings. Every device is sent out with manufacturers instruction booklet and materials. Any questions or problems would be referred to the consumer's education or health service providers to answer or the device vendor. The device is shipped via mail or other commercial delivery YES YES YES YES
Kansas 1 of 1 A The program provides simplified tip sheets on how to maintain and use many of the devices in the inventory. Program staff provide telephone technical assistance to consumers and support personnel. As a last resort, program staff from one of the five regional AT Access Sites can provide on-site technical assistance. Other YES YES YES YES
Kentucky 1 of 2 A Centers provide initial overview training, instruction sheets and also provide on-going support both over the phone and in-person on an as-needed basis. Technical support at a consumers home, school, or workplace is available for a fee. Technical support is available over the phone or on-site at the center. The consumer picks up the device at a designated site YES YES YES YES
Kentucky 2 of 2 B The focus of this activity is to explore collaboration possibilities with OFB for specialized demo/ device loan activities in transition from secondary to post-secondary or work, transition from institutional care to community based care, and/ or including Deafblind. This will be a 4 phase pilot project targeting; 1) Transition students, 2) Transition to employment, 3) Transition from institutional living to community based living and 4) Deafblind, with a benefit of providing additional services to underserved populations or individuals (Deafblind). The program will allow the KATS Network to better target populations that have been difficult for the AT Act programs to reach and to expand the reach by virtue of age and type of disability. OFB has the expertise, knowledge, and understanding of the technology needed for the Deafblind population, but is limited to a segment of that population by program design focusing on employment. Early impact would be made on students and adults in transition from secondary schools to higher education or work or from institutional care to community living. Coordinating center staff is available to provide training to individuals as needed. Borrower's are provided with any supporting documentation for the equipment borrowed (including manuals and instructional tapes). Borrower's are encouraged to contact the KATS Network if they have any questions or encounter any issues during the loan period. The consumer picks up the device at a designated site YES No YES YES
Louisiana 1 of 1 A Knowledgeable staff helps with a pre-loan evaluation of individual needs and access to product support information and manuals help to ensure consumers receive the correct device. This, coupled with technical support provided by a qualified, knowledgeable staff leads to a successful loan. A support professional identified by the consumer is required to work with the consumer for more complex and/or expensive devices. The device is shipped via mail or other commercial delivery YES YES YES YES
Maine 1 of 4 A N/A N/A As each device is loaned to the consumer, the manufacturer's instructions for the device and a website reference is given. TEC staff is available by phone to confer with the consumer as needed to trouble shoot issues that may arise in use of the AT The consumer picks up the device at a designated site YES YES YES YES
Maine 2 of 4 B ALLTech has an inventory of AT devices, computers and specialized software geared for use by children, youth and adults who have disabilities. The speech and language therapists at New England Rehabilitation Hospital and other professionals working in school districts often utilize the short- term loan program. N/A As each device is loaned out to the borrower/consumer, the manufacturer's instruction manual for the device is provided. ALLTech staff is available by phone to confer with the consumer if issues arise in use of the AT The consumer picks up the device at a designated site YES YES YES YES
Maine 3 of 4 B Pine Tree Society (PTS), a statewide organization, offers Maine children and adults with disabilities a variety of services and programs. AT device loans are provided to children and individuals who need augmentative and alternative communication (AAC) assistance through the Communication Pathways Program. PTS holds a summer session for children and youth who are non- speaking and use AAC devices. The session, called Camp Communicate, shows young people, their families and caregivers various AT device options and offers them a chance to use and borrow the AT that may best suit their needs. Information on AT resources and funding is also provided at Camp Communicate. N/A The manufacturer's instruction manual for the device is provided to the individual each time a device is loaned. PTS staff is available by phone to confer with the consumer if issues arise in use of the AT The consumer picks up the device at a designated site YES YES YES YES
Maine 4 of 4 C N/a The University of Maine at Farmington (UMF) houses the AT Collection as part of the Kalikow Curriculum Materials Center. This AT library resource is available to UMF students, faculty as well as area educators, early intervention specialists and therapy professionals and children with disabilities as well as their families. Devices from the AT Collection can be borrowed for use at home, in school or a therapeutic setting. The borrower must be a library card holder. When AT devices are borrowed, the manufacturer's instruction manual is provided. The consumer picks up the device at a designated site YES No YES YES
Maryland 1 of 1 A If consumers make specific requests for equipment they are offered a demonstration of how to use the equipment. If they make a general request for a category of devices like print enlarging or text to sppeech translation, they are shown several pieces to help them decide which equipment would be appropriate. At the end of their experience we have them evaluate the experience and decide if they need a different type of equipment. Multiple subcontractors are used and they set their own policies YES YES YES YES
Massachusetts 1 of 1 A Certain devices are identified as requiring support from another individual to the person using it. The consumer picks up the device at a designated site YES YES YES YES
Minnesota 1 of 1 A Every device is sent from the loan inventory with the manufacturer's instructions and/ or a summary of basic instructions. Devices are sent to individuals who have knowledge about the basic features about the equipment. Program staff, with a speciality in technology, are available to troubleshoot basic operations, answer questions or provide technical assistance. Multiple subcontractors are used and they set their own policies YES YES YES YES
Mississippi 1 of 1 A START's Assistive Technology Resource Centers provides a demonstration on the proper way to use the device for first time users before loaning. Each consumer is provided with technical tips and a simplified booklet on the basic operations of the device. If needed, staff provides telephone technical assistance to borrowers and support personnel. For continued support, staff also provide a follow up call to the borrower before the loan period is up to check to see how the device is working. Other YES YES YES YES
Missouri 1 of 1 A Technical assistance is provided to borrowers as needed to support identification of equipment that might be appropriate for device trial. Staff have extensive expertise in high end devices such as AAC and electronic enlarging and are able to provide quality support services in complex areas. Supports are also provided related to funding options subsequent to device trial and selection including other MoAT programs and external funding sources. The device is shipped via mail or other commercial delivery No YES YES No
Montana 1 of 3 A MATP provides support to consumers of our equipment loan program in a variety of ways. Instructions are included with all devices except for some very basic ADL type devices which do not require them. Many mid-tech to high-tech devices also include a quick start and troubleshooting guide. Telephone support is available via our in-state toll-free number. MATP also has videoconferencing capability. If a consumer can access a high speed internet connection we can provide support via internet and webcam technology. If needed, MATP includes a webcam with the loan. All items that go out for loan are also included in our Demonstration Center inventory which means a staff member always has access to the same device a consumer has borrowed. This allows for support, training and/or demonstration through videoconferencing or telephone with both the consumer and the staff member having hands-on access to the device. The device is shipped via mail or other commercial delivery YES YES YES YES
Montana 2 of 3 B The Montana Deaf Blind Program (MTDB) is supported by state funding through the Office of Public Instruction and directed by the University of Montana Rural Institute. The equipment loan program is one component of the MTDB project which provides information, resources, training and technical assistance to infants, toddlers, and school-aged students who have sensory limitations in both hearing and vision. The state AT program manages the equipment loan activity for this program. MATP provides the web based infrastructure, inventory storage and management, and information and assistance related to the equipment. The purpose of the Montana Deaf-Blind assistive technology loan program is to provide an opportunity to try equipment to determine its usefulness for an individual before a purchase is made, as the best decisions are based on actual experience with a piece of equipment with the intended user in the settings in which it would actually be used. Equipment can be checked out for a 60 day trial period. MATP provides support to consumers of all our equipment loan programs in a variety of ways. Instructions are included with all devices. Many mid-tech to high-tech devices also include a quick start and troubleshooting guide. Telephone support is available via our in-state toll-free number. MATP also has videoconferencing capability. If a consumer can access a high speed internet connection we can provide support via internet and webcam technology. If needed, MATP includes a webcam with the loan. All items that go out for loan are also included in our Demonstration Center inventory which means a staff member always has access to the same device a consumer has borrowed. This allows for support, training and/or demonstration through videoconferencing or telephone with both the consumer and the staff member having hands-on access to the device. The device is shipped via mail or other commercial delivery YES YES YES YES
Montana 3 of 3 B Montana Access to Outdoor Recreation is a newly funded three year project whose focus is to increase opportunites for wildlife viewing, fishing, hunting, and related activites for individuals with disabilities. Project activities include an equipment loan program, demonstration days, education and awareness, and a network of volunteers. The equipment loan activity is in the development stages and equipment will be available for loan by Spring 2009. The inventory will contain adaptive equipment as well as off-the-shelf items with universal design features for those with disabilities and/or those who are aging. In contrast to the MATP loan program which is a short term try before buying program, MATOR's primary purpose is to provide equipment so that individuals may participate in a variety of wildlife associated recreation opportunities in environments of their choosing. The state AT program is providing the web based infrastructure and maintenance, office space for the program coordinator, and inventory storage. The state AT program also supports this project through collaborative training and outreach efforts. All other project activities are supported through other funding sources. Upon completion of the three year project, the state AT program will assume full responsibility for the equipment loan program. MATP provides support to consumers of all our equipment loan programs in a variety of ways. Instructions are included with all devices. Many mid-tech to high-tech devices also include a quick start and troubleshooting guide. Telephone support is available via our in-state toll-free number. MATP also has videoconferencing capability. If a consumer can access a high speed internet connection we can provide support via internet and webcam technology. If needed, MATP includes a webcam with the loan. All items that go out for loan are also included in our Demonstration Center inventory which means a staff member always has access to the same device a consumer has borrowed. This allows for support, training and/or demonstration through videoconferencing or telephone with both the consumer and the staff member having hands-on access to the device. In addition, the coordinator for the MATOR project is available for support. MATOR also offers demonstration days and provides other outreach efforts regarding equipment usage. The device is shipped via mail or other commercial delivery YES YES YES YES
Nebraska 1 of 1 A NA NA It is suggested to the consumer that an appropriate professional be involved in the beginning. The consumer may also contact the local Assistive Technology Partnership office for technical support and/or to request an on site visit, if needed. The device is shipped via mail or other commercial delivery YES YES YES YES
Nevada 1 of 1 A Consumers receive demonstration and at least minimal hands-on training with the device before the device is loaned out. Clients are encouraged to contact contracted program staff if they have any questions of is any issues arise. The average follow up with a consumer with a loaned device is two weeks. The consumer picks up the device at a designated site YES YES YES YES
New Hampshire 1 of 4 A Staff support, demonstrations of equipment, fee is adjusted based on ability to pay, home delivery and pick up. The consumer picks up the device at a designated site YES YES No YES
New Hampshire 2 of 4 A Customers can try out the equipment and receive instructions for safe use prior to taking it home. The consumer picks up the device at a designated site YES No YES YES
New Hampshire 3 of 4 C Strafford Learning Center, a membership based technical assistance provider to member school districts, operates this program. ATinNH established the ATeam at SLC to enhance the agencys ability to provide AT support to member schools. We also created a pool of equipment to loan to schools, to offer trainings and awareness and exploration opportunities to staff, parents and students at member schools. The devices were purchased with AT Program funds and remain property of ATinNH. All requests for loans are facilitated by SLC staff. SLC provides ATinNH with quarterly reports and receives technical assistance form ATinNH. 14. The contractors staff help in the selection of loan items and provide technical assistance and training to ensure successful loan experiences. Loans are intended to be used to ascertain which AT will meet the needs of a student and for teachers to familiarize themselves with devices an incoming students might be using, or to try out with an existing student in the classroom.. The device is delivered to the consumer by staff YES No YES YES
New Hampshire 4 of 4 A Program staff are available by telephone for consultation to ensure a successful loan experience. The device is shipped via mail or other commercial delivery YES No YES YES
New Jersey 1 of 2 A N/A N/A United Cerebral Palsy of New Jersey provides telephone support through its Technology Lending Center Coordinator to answer questions about devices being loaned. UCP also works to provide training to school district staff who help students with disabilities use devices more effectively. The device is shipped via mail or other commercial delivery YES YES YES YES
New Jersey 2 of 2 A N/A N/A FRA provides technical assistance and help to families loaning items. The consumer picks up the device at a designated site YES YES YES YES
New Mexico 1 of 1 A The ABLE Loan Program is designed for consumer assistive technology tryout, choice and temporary use. Although consumers may be provided loans directly the program attempts to match trained personnel with consumers to assure training and funding follow-up is provided. 1. Loans of equipment from the Able Device Loan Program made on a first come, first served basis for a period of 30 to 60 days. Borrowed items must be returned at the end of the 30 to 60 day loan period, unless prior arrangements have been made with the Able Device Loan Program to extend the loan for a longer period. Failure to return items promptly may result in a school district or agency being denied future loans. 2. Borrowers are responsible for returning all devices loaned, as well as all related peripheral items. A list of items contained with each shipment is found on the box the device is sent in. Borrowers must return all items using UPS ground shipping instructions enclosed with their shipment. 3. Borrowers must contact the Able Device Loan Program at 1-800-866-2253 or (505) 954-8535 if any of the following occur: components listed on the enclosed packing slip are missing upon receipt, device becomes stolen, or an equipment breakage or malfunction occurs during the loan. Borrowers may be held responsible for damage to the loaned equipment due to misuse, abuse, neglect, or loss while the equipment is checked out to them. 4. Only qualified representatives from the school district/agency may request equipment for loan. 5. It is illegal to copy or distribute any software loaned through the Able Device Loan Program. 6. Failure to comply with the above listed responsibilities may result in loss of future access to Able Device Loan Program, in addition to applicable financial liability. The Able Device Loan Programs Obligations to Borrowers: 1. Endeavor to ensure that all loaned devices are fully functional at the time of the loan and that all related peripherals are enclosed. 2. Endeavor to ship requested equipment loan items, if available, to school district/agency with five business days of the initial request. If a device is not immediately available the school district/agency will be placed on a waiting list for the next available device. 3. Endeavor to maintain an inventory of devices meeting the wide array of needs faced by school districts and agencies and be responsive to their questions, concerns and needs related to the program and assistive technology. The ABLE loan program works with all public schools in New Mexico, post secondary institutions, the Department of Workforce Solutions and Career One Stops, Vocational Rehabilitation, and non-profit agencies serving individuals with disabilities. We match consumer loan requests with trained agency personnel and require that each consumer has a plan (IEP or IPE) or other supporting documentation. This requirement for identification of the device tryout in supporting documentation assures funding follow-up for devices that provide consumer access to education or employment or have medical related needs. Multiple subcontractors are used and they set their own policies YES YES YES YES
New York 1 of 1 A Consumers have direct access to the RTC staff at the 12 centers, and can contact them for technical assistance and support at any time during the duration of the loan. Likewise, staff often follow up with the consumers to ensure that the device meets their needs. They will also contact them to find out if they need to extend the loan period for any reason. If the consumer is unable to come to the center to pick up devices, the RTC will arrange a drop off/pick up site at a convenient location or deliver the devices directly to the consumer and/or the porfessional they are woking with. Multiple subcontractors are used and they set their own policies YES YES YES YES
North Carolina 1 of 3 A NCATP continues to provide the device loan program statewide within all 100 counties. The loan program is provided directly by NCATP staff through NCATP Assistive Technology Centers and satellite locations across the state. Consumers, family members, professionals, employers and the general public can use the device loan program simply by contacting staff at any of the NCATP locations. Devices can be borrowed for a two week period. If no one else is waiting for the borrowed device, then the loan time can be extended. Borrowers will be responsible for pick up and return of the device(s). Support is given to the borrower by NCATP staff who assist individuals with identifying and trying out equipment in the location they will use them: at home, work, school or recreational activities. Its a try before you buy approach which will help individuals and funding agencies make wiser choices. Consumers can determine which device(s) best meet their needs. The devices loaned are tracked and reminder notices generated to keep equipment available to as many people as possible. The tracking system also helps identify which devices are the most popular for loan. This information helps NCATP make purchasing decisions of which items to add to the loan program each year. Other YES YES YES YES
North Carolina 2 of 3 B NCATP has a contract to provide device demos and loans to individuals with disabilities, age birth to 5, and professionals serving this population through a contract with the Dept. of Public Health (DPH). Adapted toys, devices, software, books, independent living aids, and positioning and mobility aids are provided on both short-term and open-ended loans. Demonstrations and training on the devices, as well as technical assistance on the benefit of such devices is provided to family members, children, and professionals. NCATP has a contract to provide device demos and loans to individuals with disabilities, age birth to 5, and professionals serving this population through a contract with the Dept. of Public Health (DPH). Adapted toys, devices, software, books, independent living aids, and positioning and mobility aids are provided on both short-term and open-ended loans. Demonstrations and training on the devices, as well as technical assistance on the benefit of such devices is provided to family members, children, and professionals. Demonstrations and training on the devices, as well as technical assistance on the benefit of such devices is provided to family members, children, and professionals. Follow up training and technical assistance is provided in the most appropriate setting, i.e. home, center, therapy location, or school. The consumer picks up the device at a designated site YES YES YES YES
North Carolina 3 of 3 B NCATP works with the Catfish Hunter Chapter of the ALS Society and operates 3 device demo/loan closets established for individuals with ALS and other degenerative neurological disorders. Loan Closets offer AT devices for loan as long as the device is needed by the individual. ALS Loan Closets are physically located at NCATP AT Centers in Winston-Salem, Morganton and Greenville, however, the devices are shared statewide. The loan closets are a result of a partnership between the Catfish Hunter Association and NCATP. NCATP staff at one of the loan centers participates in ALS Clinic located at a 3rd party agreement location, WFBMC where many of the patients are followed. As a member of the clinic team, the NCATP AT Consultant meets with patients and their families providing information about AT and exploring with them ways that AT may be beneficial in maintaining communication and independence in daily living activities as the disease progresses. NCATP staff identifies the appropriate AT for an individual with ALS, noting that each person is unique and that for many people technology can be overwhelming. The AT Consultant starts with paper and pencil and a conversation about what the person wants to do and then goes from there, introducing AT according to the interest level and comfort level of the individual and their family. NCATP works with the Catfish Hunter Chapter of the ALS Society and operates 3 device demo/loan closets established for individuals with ALS and other degenerative neurological disorders. Loan Closets offer AT devices for loan as long as the device is needed by the individual. ALS Loan Closets are physically located at NCATP AT Centers in Winston-Salem, Morganton and Greenville, however, the devices are shared statewide. The loan closets are a result of a partnership between the Catfish Hunter Association and NCATP. NCATP staff at one of the loan centers participates in ALS Clinic located at a 3rd party agreement location, WFMBC where many of the patients are followed. As a member of the clinic team, the NCATP AT Consultant meets with patients and their families providing information about AT and exploring with them ways that AT may be beneficial in maintaining communication and independence in daily living activities as the disease progresses. NCATP staff identifies the appropriate AT for an individual with ALS, noting that each person is unique and that for many people technology can be overwhelming. The AT Consultant starts with paper and pencil and a conversation about what the person wants to do and then goes from there, introducing AT according to the interest level and comfort level of the individual and their family. NCATP AT Consultant meets with patients, their family members, and clinicians providing information about AT and exploring with them ways that AT may be beneficial in maintaining communication and independence in daily living activities as the disease progresses. NCATP staff identifies the appropriate AT for an individual with ALS, noting that each person is unique and that for many people technology can be overwhelming. The AT Consultant starts with paper and pencil and a conversation about what the person wants to do and then goes from there, introducing AT according to the interest level and comfort level of the individual and their family. Once AT device(s) is identified, the NCATP staff member provides training on the device and how to set up the device, per the individuals abilities. The device is loaned as long as needed and contact is maintained through the Catfish Hunter Association to identify the need for additional or different equipment needs. Other YES YES YES YES
North Dakota 1 of 1 A NA NA 14. IPAT operates a statewide short-term AT equipment loan program known as the IPAT Equipment Loan Library (ELL). IPAT engages in a number of processes and has established numerous supports that ensure successful loans across the inquiry, acquisition and use, and post loan stages. These processes and supports are described below. IPATs ELL is administered and directly operated by IPAT staff. Requests for device loans are channeled through the primary point-of-contact, the loan librarian (IPATs Administrative Assistant), who has immediate access to IPAT AT Coordinators for technical support. Information about the ELL service may be obtained and particular inquiries about device loans may be made by using the toll-free telephone number, fax number, direct email address, or website link. If an inquiry is made about a device not in the ELL inventory, the individual making the inquiry will be referred to an appropriate vendor or another resource. The ELL is available to state residents of all ages with disabilities and/or those family members and professionals that work with them. The ELL loans a wide range of devices (i.e. augmentative communication, telecommunication, computer access, educational accommodations, vision aids, and environmental control). By making AT devices available for short-term loan, the ELL meets the on-going need for equipment exploration, trial-use (try before you buy), equipment availability for AT assessments by clinicians and educators statewide, access to devices for individuals whose own devices are in for repair or not working, and AT funding justification documentation. A small fee is charged for equipment borrowed from the ELL, the rates being based upon the value of the device. IPAT employs a sliding fee schedule for the rental of ELL equipment for individuals with disabilities not covered by an agency; this eliminates denying a person access to equipment due to their inability to pay. Although shipping costs are assessed to the borrower, these can be waived for a borrower (e.g., if delivery can be arranged through on-site pick-up and return.) The IPAT ELL device loan period is set at six-weeks from the date of shipping or pick-up. That loan period may be extended based on individual circumstances and the absence of anyone else on the wait list for the particular item out on loan. To accommodate IPATs employing a first come  first serve approach to loans, a wait list process has been put into practice to ensure a consumers ready access to any particular (high-demand) device. To facilitate the tracking of over a thousand devices currently available through the ELL and used by hundreds of ELL consumers, IPAT has developed a customized database software program. This program allows for instant accountability on each piece of equipment and has the capacity to provide numerous reports on device loan utilization. Since each loan is made under a written contract, this paper trail also provides an additional layer of tracking and accountability. Prior to the time a loan recipient receives their device(s), it is checked to ensure it is fully operational and has suitable manual/user instructions. At the time of delivery or receipt, the loan recipient is given a brief overview of the devices operation and given contact information should further, additional support be needed. This support may be provided on-site, via telephone, or video-conference. To complete the device loan activity cycle, a consumer satisfaction survey is completed upon return of the loan device. Specific questions on the device condition, purpose of the loan, decision making, and overall service satisfaction are recorded on a specific form (either directly by the consumer or on their behalf). Feedback from this survey process is then used to further drive improvements in service delivery. The device is shipped via mail or other commercial delivery YES YES YES YES
Northern Marianas 1 of 1 A The CNMI Assistive Technology Program will provide device demonstrations, technical assistance to the consumer to ensure a successful loan. The consumer picks up the device at a designated site YES YES YES YES
Ohio 1 of 1 A Whenever possible - and when appropriate - we notify the provider that their device has been loaned out, so that they may assist with technical support. The device is shipped via mail or other commercial delivery YES YES YES YES
Oklahoma 1 of 1 A Some complex devices available for loan may require specialized support for their use, therefore, the person requesting the loan may be asked to identify someone who will provide support during the loan period. Support persons may include Centers for Independent Living staff, vocational rehabilitation counselors, teachers, occupational therapists (OT), physical therapists (PT), speech language therapists (SLP) or home health staff, etc. The device is shipped via mail or other commercial delivery YES YES YES YES
Oregon 1 of 2 A Every device sent out from our loan inventory comes both with the manufacturers instructions and a cheat sheet of basic instructions. Prior to sending the device, we ensure that at least one adult in the household receiving the device is able to read the instructions that are sent. Five days after a device has been sent, we place a follow-up call to the recipient to ask (a) if the device has arrived and (b) if they need any assistance with setting it up. If it has not been set up, we call back in another week. If it already has been set up, we ask them a series of questions to probe how successfully/correctly the device is being used. If it appears that the consumer is having difficulty, we troubleshoot the situation or offer a different device. The device is shipped via mail or other commercial delivery YES No No YES
Oregon 2 of 2 C Access Technologies, Inc. maintains an inventory of assistive technologies for use primarily with Oregon Vocational Rehabilitation clients. Devices in this inventory were purchased to complement assessment services provided by ATI Access Technologies, Inc. has a partnership to provide device loans to vocational rehabilitation counselors serving students in transition and employees with disabilities. All requests for device loans are filled following an AT or Ergonomic Risk assessment for VR clients, and when equipment is not being used in the partnership, these inventories are available for loan to the general public. The devices were purchased using funds provided to Access Technologies Inc. by the Oregon Vocational Rehabilitation agency, but the Statewide AT Program provides management of the device pool and staff expertise related to proper utilization of the devices at no cost to the agency. Every device sent out from our loan inventory comes both with the manufacturers instructions and a cheat sheet of basic instructions. Prior to sending the device, we ensure that at least one adult in the household receiving the device is able to read the instructions that are sent. Five days after a device has been sent, we place a follow-up call to the recipient to ask (a) if the device has arrived and (b) if they need any assistance with setting it up. If it has not been set up, we call back in another week. If it already has been set up, we ask them a series of questions to probe how successfully/correctly the device is being used. If it appears that the consumer is having difficulty, we troubleshoot the situation or offer a different device. The device is delivered to the consumer by staff YES YES YES YES
Pennsylvania 1 of 2 A PIATs Assistive Technology Resource Centers (ATRCs) help borrowers select appropriate equipment for trial use, select appropriate alternatives when the first choice is not available, refer to other sources for loan or rental as necessary, refer to service providers for assessment, assistance and support with the device during the loan period, and facilitate the shipping and return of devices. Complex devices require the consumer to identify on the loan application a "support person" who will assist them during the loan period. This does not need to be a credentialed professional, but the rationale for requiring support from someone familiar with the technology or able to assist in set up is explained prior to the loan period. Consumers receive a call two-three weeks into the loan period to ask how they are doing, and if they need additional assistance. Consumers may receive up to two hours of support for each complex device that is loaned, through our regional centers. A (privately funded) scholarship fund is available for consumers who need additional services to support a meaningful loan and have no other available funding source. The device is shipped via mail or other commercial delivery YES YES YES YES
Pennsylvania 2 of 2 B The Higher Education Assistive Technology (HEAT) program is a special device collection of the Assistive Technology Lending Library that is specifically for students in PA post-secondary schools or Pennsylvania residents in out-of-state post-secondary institutions of higher education. Unlike the general loan pool, the loan time is up to one semester (16 weeks). The acquisition of this equipment was initially funded by the PA Department of Education Post-Secondary division (2007)for these purposes. Circulation and maintenance of the equipment, and any additions to the collection, are currently supported by state and AT Act funds. Students who obtain loaned devices through the HEAT program are asked to involve the office that serves students with disabilities at their institution for needed supports or services (signature by that office is required on the application form, in any case). As with all borrowers from the AT Lending Library, students who attend schools within PA may also arrange for supports through their regional Assistive Technology Resource Center. The device is shipped via mail or other commercial delivery No YES No No
Puerto Rico 1 of 1 A Provision of instruction manuals, individual assistance services, demonstrations prior to the device loan. When needed, instruction manuals in alternate formats are provided. Also, referral services to qualified AT professionals are available. The consumer picks up the device at a designated site YES YES YES YES
Rhode Island 1 of 3 A The Assistive Technology Access Partnership (ATAP) contracts with TechACCESS to operate a device loan program. The intention of these loans is to introduce people to specific technologies, to assist people to make better decisions about purchasing, or to serve as a loaner while consumer is waiting for device repair or funding. Consumers include: individuals with disabilities, families, professional staff, educators, students wishing to obtain devices. Types of devices TechACCESS inventory includes: AAC, technologies for blind low vision, tech for alternate computer access, assistive listening devices for Deaf and Hard of Hearing, switches and adaptive toys, alternative keyboards, items for learning and cognitive disabilities. If a device is available from the inventory, consumers may pick up the device at the center, have the device delivered to the home if necessary, or if they are familiar with the operations of the device, can choose to have device mailed to them. Most loans are for 2-4 weeks at which time if the consumer needs to keep device longer, he/she contacts the agency. If device has not been requested by another consumer the current borrower can keep device for an additional 2 weeks. Some devices have operational instructions on CD or tape which may be given to consumer. Most often the consumer receives a short personal training session on device. Consumers who experience difficulty may contact agency for additional assistance. After loan devices are returned to TECHACCESS most often by visit, a paperwork trail is maintained. Following the loan, the person is surveyed as to the outcomes. For some devices especially computer systems, a small fee is charged. Consumers are also asked to pay for repairs due to misuse or replacement parts. N/A Devices have operational instructions on CD or tape which may be given to consumer, as well as copies of manuals. If an individual is Deaf or Hard of Hearing, an ASL interpreter would assist or a sound amplifier or personal talker would be used. Most consumers receive a personal training session on the device. Consumers who experience difficulty may contact agency for additional assistance. Most loans are for 2-4 weeks at which time if the consumer needs to keep device longer, he/she must contact agency. If device has not been requested by another consumer they can keep device for an additional 2 weeks. At the end of the trial, the consumer receives a phone call. Loan devices are returned to TECHACCESS most often by visit. On the back of the loan tracking form, there is a survey which is filled out when device is returned as to the outcome. The consumer picks up the device at a designated site YES YES YES YES
Rhode Island 2 of 3 B The Assistive Technology Access Partnership (ATAP) contracts with the East Bay Educational Collaborate (EBEC) to operate a device loan program. Device loan program is for children and youth age birth  21. Consumers include: families, educators, and professionals. Devices are loaned for school and home use to facilitate inclusion, transition, and access in general education. Devices are loaned to professionals to improve their knowledge base and competency for training, self use, and determining AT needs of students. Inventory includes: learning and access software and hardware for communication, literacy, low vision, cognition and learning. Over the period of state plan, we envision trying to develop a relationship with early intervention programs. When developing partnership for ATAP, EBEC was subcontracted in order to target youth and schools. ATAP Children & Youth Resource Center provides opportunities for children/students, families, educators, therapeutic staff and other professionals to try out Assistive Technology Devices in order to make decisions about purchasing, increase knowledge about an array of technology tools, and have access to equipment while being procured or repaired. N/A Device selection, device demonstration/training, orientation, basic use, and curriculum may be offered to students and professionals. When device is loaned, sign off sheet re: time needed is written, follow-up meetings are provided, multiple individualized trainings with student and staff, best practices implementing classroom use, written material (manuals, tutorial disks) is provided. Email is available for questions. The device is delivered to the consumer by staff YES YES YES YES
Rhode Island 3 of 3 B The Assistive Technology Access Partnership (ATAP) contracts with PARI to operate a device loan program intended to be of use during periods of repair or awaiting purchase. Durable medical equipment including wheelchairs, tubseats, portable ramps, electric scooters, electric wheelchairs, and daily living equipment is made available for loans to provide an accommodation on a short-term basis until device is no longer needed or individual purchases device. Targeted consumers include individuals with disabilities and their families. Short term loan time frames average 2 weeks  1 month depending on situation. Benefits of the program include: 1) avoids expense of purchasing AT for temporary need, 2) increases or maintains functional mobility in home and/or work environment. N/A Provides orientation for safe functional use. Available for questions and/or referrals to manufacturer or service professional (PT/OT). Instructs consumer to request additional support if required, including extending loan period or any additional instructional materials. Monitors loan process and equipment. At the end of loan period, referrals to new equipment vendors are made. The consumer picks up the device at a designated site YES YES YES YES
South Carolina 1 of 1 A Device loans are often made after a consultation with the individual with a disability and his/her assistive technology team members. In these cases, a demonstration of the equipment is provided to the team at the time of the initiation of the loan. Devices are loaned with manuals and/or summary sheets of main functions and features. Individuals who borrow devices are provided staff contact information, so they can call, e-mail or meet in person to have questions answered. The device is shipped via mail or other commercial delivery YES YES YES YES
South Dakota 1 of 2 A Most individuals who make a loan request are working with a professional who has expertise related to the disability or limitation they are experiencing. The consumer is encouraged to involve those professionals in the loan process and utilize there knowledge to assist the consumer in the proper use and evaluation of the AT device. DakotaLink ATP staff use a pre-loan screening process to assure that the device being sought for loan is appropriate and when needed are available to provide instruction and information on the proper use of loaned devices. The device is shipped via mail or other commercial delivery YES YES YES YES
South Dakota 2 of 2 C DakotaLink administers and manages a device loan program for public schools throughout the State. The South Dakota Department of Education, Division of Special Education contributed funds to acquire approxiamately four hundred and fifty AT items,including hardware and software,specifically related to education and available to all public school personel to use to determine the most appropriate AT for their students. To try devices before committing to purchase, to use during the repair of an AT device, or to make an assessment of need. The consumer or professional requesting a loan is screened to determine if a device is appropriate for their circumstances and the level of knowledge on the proper use and maintainance of the requested devices. Additional demonstration, training in use and consultation is available from DakotaLink to ensure a device is properly used and/or appropriate. The device is shipped via mail or other commercial delivery YES YES YES YES
Tennessee 1 of 1 A If a consumer needs support to operate or learn about a specific device, the technology center staff will provide assistance or identify a knowledgeable person who can. Technology center staff will also follow-up with each consumer once every four (4) weeks to ensure that the device is meeting his/her needs and to make arrangements for it to be returned or to extend the loan period. The consumer picks up the device at a designated site YES YES YES YES
Texas 1 of 1 A The device is shipped via mail or other commercial delivery YES YES YES YES
Vermont 1 of 2 A n/a n/a The majority of our device loans are made to consumers who have had a device demonstration and wish to take home the device to try out therefore they know how the device works. Other loans are made to schools to trial with students and we make sure the borrower knows how to use the equipment. Some of the simpler items can be explained over the phone or by reading the directions. We rarely, if ever, make a loan without some detailed contact with the consumer or their representative. The device is delivered to the consumer by staff YES YES YES YES
Vermont 2 of 2 B This device loan program is operated by the Vermont Family Network through a contract with the AT Program. VFN serves children and their families. n/a The majority of device loans are made to consumers who have had a device demonstration and wish to take home the device to try out therefore they know how the device works. Other loans are made to schools to trial with students and the subcontractor makes sure the borrower knows how to use the equipment. Some of the simpler items can be explained over the phone or by reading the directions. The subcontractor rarely, if ever, makes a loan without some detailed contact with the consumer or their representative. The consumer picks up the device at a designated site YES YES YES YES
Virgin Islands 1 of 1 A VITRAID staff provide interactive demonstration and training on the device to borrower. Staff also provides documentation that denotes how the specific device adheres to the consumer need. On site or telephone consultation is provided to teh consumer upon request. All maintanence and upkeep of devices are the sole responsiblity of VITRAID and is provided upon request. The device is delivered to the consumer by staff YES YES YES YES
Virginia 1 of 2 B Device loans are made for vocational rehabilitation clients in order to assess and determine appropriate technology prior to purchase. Devices loaned include: computer technology (hardware and software) and assitive devices for persons with hearing and vision impairments. Technical assistance, assessments, and follow-up provided by qualified professionals. The consumer picks up the device at a designated site YES YES YES No
Virginia 2 of 2 B Device loans are made for students, faculty and staff at three institutions of higher education in order to assess and determine appropriate technology prior to purchase. Technical assistance, assessments, and follow-up provided by qualified professionals. The consumer picks up the device at a designated site YES YES YES YES
Washington 1 of 2 A N/A N/A WATAP often initiates a device loan through a device demonstration; in these cases, WATAP staff insures that the consumer has appropriate supports for setting up and maintaining the device during the loan. If the device requires technical support, this can be provided by WATAP staff or by an appropriate local service provider. Some devices available for loan may require specialized support for their use, therefore, the person requesting the loan will be asked to identify who recommended the device and who will provide support during the loan period. Support persons may include centers for independent living staff, vocational rehabilitation counselors, teachers, OTs, PTs, Home Health staff, etc. The device is shipped via mail or other commercial delivery YES YES YES YES
Washington 2 of 2 B WATAP and the King County Library System partner to offer library patrons (county residents) the opportunity to see and try a small selection of assistive devices to help with a variety of daily tasks. These devices are organized into categories of dressing, kitchen tasks, household management, reading and writing, leisure, communication, and computer access and are available to check out at the library branches and using the online King County Library System Catalog. Devices are delivered to a local library branch for pick up. The purpose of this small collection is to offer the consumer a selection of devices that are available to stimulate decision making, but is not meant to be comprehensive. The program reaches individuals who commonly do not self identify as having a disability. N/A This program offers devices that are relatively straight forward to use and simple to operate. All devices come with instructions provided by the vendor and with WATAP contact information for technical support if needed. The consumer picks up the device at a designated site No No No YES
West Virginia 1 of 1 A N/A N/A Before a device is sent out, the person requesting the device is asked what supports or services may be needed to use this device. If available, the manufactures instructions are sent with the device. If requested, additional materials are sent on how to use a device. WVATS employees have created sheets to help ensure successful use of some devices. Consumers are asked to call WVATS once the loan arrives if there are any problems with the device or questions on how to use the device. WVATS then provides assistance via the phone or has contacted vendors for technical assistance to help individuals successfully use devices. The device is shipped via mail or other commercial delivery YES YES YES YES
Wisconsin 1 of 1 A WisTech contracts with the 8 Independent Living Centers (ILC) to operate device loan programs. Staff at the ILCs are trained to have a basic understanding of AT to help meet the needs of consumers. Staff are encouraged to share information and collaborate statewide through the AT Listserv and to consult with certified AT Practitioners and consultants at the University of Wisconsin Stout when there are questions or concerns. Each of the device loan centers maintains a standard inventory of AT equipment that has been established in cooperation with the UW Stout consultants. Multiple subcontractors are used and they set their own policies YES YES YES YES
Wyoming 1 of 1 A Each loan, before it is processed, is preceded with a phone call from one of the program AT Specialists to discuss the specific device as well as similar options and devices or equipment that may complement the device. Cheat sheets are provided with most devices. Some device loans (AAC) stipulate that a professional is involved or will be working with the client to assess the appropriateness of the device (e.g. SLP). AT Professionals contact clients after three to four weeks of use to see if the client needs further information. Instructions to return devices are provided. In some cases, AT staff members will work directly with consumers who might request or require on-site assistance. The device is shipped via mail or other commercial delivery YES YES YES YES
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