ALABAMA
John Hyden, Deputy Commissioner- Consumer Services Division
Department of Insurance, State of Alabama
P O Box 303351
Montgomery, Alabama 36130-3351 334-241-4141

ALASKA
Gail Payne or Rodney Beach
Division of Insurance
3601 C Street, Suite 1324
Anchorage, Alaska 99503-5948 907-269-7910

ARIZONA
John Gagne, Assistant Director, Investigations Division
State of Arizona, Department of Insurance
2910 North 44th Street, Suite 210
Phoenix, Arizona 85018-7256 602-912-8430

ARKANSAS
Jackie Smith, Director Consumer Services
Arkansas Insurance Department
1200 West Third Street
Little Rock, Arkansas 72201-1904 800-852-5494

CALIFORNIA
Joel Laucher, Chief Consumer Services Division
California Department of Insurance
Ronald Reagan Building
300 South Spring Street 213-897-8921
Los Angeles, California 90013 800-927-4357

COLORADO
Kenney Shipley, Assistant Commissioner
Colorado Division of Insurance
Colorado Department of Regulatory Agencies
1560 Broadway, Suite 850
Denver, Colorado 80202 303-894-7490

CONNECTICUT
William Mulhall, Director Consumer Affairs Division
State of Connecticut Insurance Department
153 Market Street, 11th Floor 860-297-3898
Hartford, Connecticut 06103 800-203-3447

DELAWARE
Sally Rigby
Department of Insurance, State of Delaware
Rodney Building, P O Box 7007
841 Silver Lake Blvd. 302-739-6775
Dover, Delaware 19903 800-282-8611

FLORIDA
Elsie Crowell, Director Consumer Services
Department of Insurance, State Treasurer's Office
State of Florida, State Capital, Plaza Level Eleven 904-413-5800
Tallahassee, Florida 32399-0300 800-342-2762

GEORGIA
David Crim, Assistant Commissioner Consumer Services Division
Department of Insurance, State of Georgia
Two Martin Luther King Jr., Drive
Floyd Memorial Building, 704 West Tower
Atlanta, Georgia 30334 404-657-6399

GUAM
Teresa C. Santos or Teresa P. Gibson, Regulatory Examiner II
Department of Revenue and Taxation, Government of Guam
Building 13-2, 2nd Floor, Mariner Avenue 011-671-475-5000
Tiyan, Barrigada 96913 671-475-1843

HAWAII
Allan Gushiken, Chief Investigator
Insurance Division, Dept. of Commerce and Consumer Affairs
State of Hawaii, P O Box 3614
Honolulu, Hawaii 96811-3614 808-586-2790

IDAHO
Dale Freeman, Supervisor Compliance or Ralph Krom, Investigations
Department of Insurance, State of Idaho
700 West State Street, P O Box 83720 208-334-4328
Boise, Idaho 83720-0043 208-334-4320

ILLINOIS
Dale Emerson, Assistant Deputy Director
Department of Insurance, State of Illinois
320 West Washington Street, 4th Floor
Springfield, Illinois 62767 217-785-5044

INDIANA
Tom Jeffers
Department of Insurance
311 West Washington Street, Suites 103 & 300
Indianapolis, Indiana 46204-2787 800-622-4461 & 317-232-3437

IOWA
Yasman Jeshani & Bette Keul, Investigators
Division of Insurance, State of Iowa
Lucas State Office Building, 6th Floor 515-281-4025
Des Moines, Iowa 50319 515-281-8246

KANSAS
Kathy Greenlee, Consumer Assistance Division Supervisor
Department of Insurance, State of Kansas
420 S.W. 9th Street 913-296-5806
Topeka, Kansas 66612-1678 800-432-2484

KENTUCKY
Consumers Complaints Division
Department of Insurance, Commonwealth of Kentucky
P O Box 517, 215 West Main Street 502-564-6034
Frankfort, Kentucky 40602-0517 800-595-6053

LOUISIANA
Pam Williams, Kathlee Hennigan, Directors of Consumer Affairs
Department of Insurance, State of Louisiana
P O Box 94214 504-342-0897
Baton Rouge, Louisiana 70804-9214 504-342-1259

MAINE
Pamela Quint, David Stetson
Dept. of Professional and Financial Regulation
Bureau of Insurance, State of Maine
34 State House Station 207-624-8469
Augusta, Maine 04333-0034 800-300-5000

MARYLAND
Sal Ercolano, Sandra Castagna, Chief Insurance Investigators
Maryland Insurance Administration
525 Saint Place 410-468-2341
Baltimore, Maryland 212022-2272 800-492-6166
MASSACHUSETTS
Solmaria Marquez, Director Consumer Complaints Department
Division of Insurance, Commonwealth of Massachusetts
470 Atlantic Avenue, Sixth Floor 617-521-7465
Boston, Massachusetts 02210 617-521-7777

MICHIGAN
Cynthia Mielock, Manager
Insurance Bureau, Department of Commerce
State of Michigan, P O Box 30220
Lansing, Michigan 48909-7720 517-373-0240

MINNESOTA
Gary LaVasseur, Deputy Commissioner of Enforcement & Licensing
Department of Commerce, State of Minnesota
133 East 7th Street
St. Paul, Minnesota 55101 612-296-2488

MISSISSIPPI
Eloise McCraine, Chief Investigator
Department of Insurance, State of Mississippi
P O Box 79 601-359-3569
Jackson, Mississippi 39205 800-562-2957

MISSOURI
Brenda Maddox, Consumer Services Supervisor
Department of Insurance, State of Missouri
P O Box 690 573-751-1958
Jefferson City, Missouri 65102 800-726-7390

MONTANA
Dave Drynan, Compliance Division Administrator
Department of Insurance, State of Montana
126 North Sanders Road, Mitchell Building, Room 270
Helena, Montana 59601 800-332-6148 & 406-444-2040

NEBRASKA
Christine Curtis, Consumer Affairs Administrator
Department of Insurance, State of Nebraska, Terminal Building
941 "O" Street, Suite 400
Lincoln, Nebraska 68508 402-471-4642

NEVADA
Patricia May, Mary Robinson, & Jim Abbott, Investigators
Division of Insurance, Capital Complex, State of Nevada
1665 Hot Springs Road, Suite 152 702-687-4270
Carson City, Nevada 89710 800-992-0900

NEW HAMPSHIRE
Colin Mitchell, Susan Bonyai
Department of Insurance, State of New Hampshire
169 Manchester Street
Concord, New Hampshire 03301 603-271-2261

NEW JERSEY
Paul DeAngelo, Assistant Commissioner Enforcement & Consumer Protection
Dept of Banking and Insurance, State of New Jersey
20 West State Street CN325
Trenton, New Jersey 08625 609-984-2444

NEW MEXICO
Linda Grisham
Department of Insurance, State of New Mexico
P O Drawer 1269 505-827-4648
Sante Fe, New Mexico 87504-1269 800-947-4722

NEW YORK
Salavatore Castiglione, Chief Consumer Services
New York Insurance Department
25 Beaver Street 212-480-6400
New York, New York 10004-2319 800-342-3736

NORTH CAROLINA
Bill Stevens, Deputy Commissioner
Department of Insurance, State of North Carolina
P O Box 26387 800-546-5664
Raleigh, North Carolina 27611 800-662-7777

NORTH DAKOTA
Junella Gustin, Claims Investigator
Department of Insurance, State of North Dakota
600 East Boulevard Avenue 701-328-4626
Bismarck, North Dakota 58505-0320 800-247-0560

OHIO
Suzette Dave, Chief Consumer Services Division
Department of Insurance, State of Ohio
2100 Stella Court 614-644-2673
Columbus, Ohio 43215-1067 800-686-1526

OKLAHOMA
Gary Chartier, Assistant Commissioner
Department of Insurance, State of Oklahoma
P O Box 53408 405-521-2991
Oklahoma City, Oklahoma 73152-3408 800-522-0071

OREGON
Department of Consumer and Business Services, Director's Office
350 Winter Street, N.E., Room 200
Salem, Oregon 97310-0700 503-947-7984

PENNSYLVANIA
Carolyn Montgomery, Director of Consumer Services
Insurance Department, Commonwealth of Pennsylvania
1326 Strawberry Square 412-565-5020
Harrisburg, Pennsylvania 17120 717-787-2317

PUERTO RICO
Arnaldo Guzman, Chief Complaint Division
Office of the Commissioner, P O Box 8330
Fernandez Juncas Station
Santurce, Puerto Rico 00910-8330 787-722-8686

RHODE ISLAND
Donna McGowan
Insurance Division, Dept of Business Regulation, State of Rhode Island
233 Richmond Street, Suite 233
Providence, Rhode Island 02903-4233 401-277-2223

SOUTH CAROLINA
James Byrd, Deputy Director Consumer Services
State of South Carolina, Department of Insurance
1612 Marion Street, P O Box 100105
Columbia, South Carolina 29202-3105 803-737-6321
SOUTH DAKOTA
Pat Powers, Vicki Rivenes, Investigators
Division of Insurance, Dept of Commerce and Regulation
State of South Dakota
500 East Capital Avenue
Pierre, South Dakota 57501-3940 605-773-3563

TENNESSEE
Jim Winters, Director
Dept of Commerce and Insurance, State of Tennessee
Davy Crockett Tower, 500 James Robertson Parkway
Nashville, Tennessee 37243-0565 800-342-4029

TEXAS
Audrey Selden, Associate Commissioner
Texas Department of Insurance
P O Box 149104 512-463-6500
Austin, Texas 78714-9104 800-578-4677

UTAH
Karen McKinley, Consumer Services Supervisor
Department of Insurance, State of Utah
State Office Building, Room 3110 801-538-3874
Salt Lake City, Utah 84114-1201 800-439-3805

VERMOUNT
Paul Bicica, Consumer Services Administrator
Division of Insurance, Dept of Banking, Insurance, Securitites & Health Care
89 Main Street, Drawer 20
Montpelier, Vermont 05620-3101 802-828-4884

VIRGIN ISLANDS
Wean Williams-Farrell, Bank and Insurance Examiner
Office of the Lieutenant Governor, Division of Banking and Insurance
Kongons Gade 18
St. Thomas, Virgin Islands 00802 809-774-2991

VIRGINIA
John a. Mardigian, Carol Howard, Supervisors
State Corporation Commission, Bureau of Insurance, Commonwealth of Virginia
P O Box 1157 804-371-9691
Richmond, Virginia 23218 800-552-7945

WASHINGTON
April Findley, Michael Huske
Consumer Advocacy Outreach, 4224 6th Street, S.E., Bldg #4, Rowesix
P O Box 40256 360-753-3613
Olympia, Washington 98504 800-562-6900

WEST VIRGINIA
Kathleen Beck, Director Consumer Service Division
Department of Insurance, State of West Virginia
P O Box 50540 304-558-3386
Charleston, West Virginia 25305-0540 304-558-0412

WISCONSIN
Inez Paytner, Administrative Assistant
Office of the Commissioner of Insurance, State of Wisconsin
P O Box 7873 608-266-9893
Madison, Wisconsin 53707-7873 800-236-8517

WYOMING
Ruth M. Case, Clients Rights Representative
Department of Insurance, State of Wyoming, Herschler Building
122 West 25th Street, 3rd East 307-777-7402
Cheyenne, Wyoming 82002-0440 800-438-5768

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